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accessing my email address

Posted

I seem to have done something to limit access to my Emails. I answered a request from Fox to click on security and now I am locked out!! How do I undo this?

I seem to have done something to limit access to my Emails. I answered a request from Fox to click on security and now I am locked out!! How do I undo this?

Chosen solution

An update to Firefox was just released which can cause the problem. This is from the Firefox 61 release notes:


Users with Avast or AVG security software using the HTTPS Scanning feature may get an error message (SSL_ERROR_RX_RECORD_TOO_LONG) when trying to access secure sites. Workarounds are available from this support article until fixed versions of Avast and AVG are available.


The support article link goes to a section of the Secure connection failed and Firefox did not connect article, which explains how to turn off HTTPS scanning in the Web Shield component of Avast/AVG. For more information, see Managing HTTPS scanning in Web Shield in Avast Antivirus on the Avast support site.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

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FredMcD
  • Top 10 Contributor
4195 solutions 58556 answers

Helpful Reply

Please explain the problem in detail. What happens? Error messages?

Please explain the problem in detail. What happens? Error messages?

Question owner

FredMcD said

Please explain the problem in detail. What happens? Error messages?

Cannot access my gmail via google through firefox. Error code :- SSL_ERROR_RX_RECORD_TOO_LONG

''FredMcD [[#answer-1127091|said]]'' <blockquote> Please explain the problem in detail. What happens? Error messages? </blockquote> Cannot access my gmail via google through firefox. Error code :- SSL_ERROR_RX_RECORD_TOO_LONG

Question owner

Wantirna said

FredMcD said
Please explain the problem in detail. What happens? Error messages?

Cannot access my gmail via google through firefox. Error code :- SSL_ERROR_RX_RECORD_TOO_LONG

''Wantirna [[#answer-1127094|said]]'' <blockquote> ''FredMcD [[#answer-1127091|said]]'' <blockquote> Please explain the problem in detail. What happens? Error messages? </blockquote> Cannot access my gmail via google through firefox. Error code :- SSL_ERROR_RX_RECORD_TOO_LONG </blockquote>

Question owner

cannot access my gmail .Error code :- SSL_ERROR_RX+RECORD_TOO_LONG

cannot access my gmail .Error code :- SSL_ERROR_RX+RECORD_TOO_LONG
FredMcD
  • Top 10 Contributor
4195 solutions 58556 answers

Please don't repeat your messages. It wastes room.


There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites


‘ssl_error_rx_record_too_long’ or ‘cannot display the webpage’ Internet search; More often than not, you have something misconfigured!

Please don't repeat your messages. It wastes room. ------------------- There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message http://kb.mozillazine.org/Error_loading_websites ‘ssl_error_rx_record_too_long’ or ‘cannot display the webpage’ '''Internet search; ''' More often than not, you have something misconfigured!
AliceWyman
  • Moderator
240 solutions 2587 answers

Chosen Solution

An update to Firefox was just released which can cause the problem. This is from the Firefox 61 release notes:


Users with Avast or AVG security software using the HTTPS Scanning feature may get an error message (SSL_ERROR_RX_RECORD_TOO_LONG) when trying to access secure sites. Workarounds are available from this support article until fixed versions of Avast and AVG are available.


The support article link goes to a section of the Secure connection failed and Firefox did not connect article, which explains how to turn off HTTPS scanning in the Web Shield component of Avast/AVG. For more information, see Managing HTTPS scanning in Web Shield in Avast Antivirus on the Avast support site.

An update to Firefox was just released which can cause the problem. This is from the [https://www.mozilla.org/firefox/61.0/releasenotes/ Firefox 61 release notes]: ----- Users with Avast or AVG security software using the HTTPS Scanning feature may get an error message (SSL_ERROR_RX_RECORD_TOO_LONG) when trying to access secure sites. Workarounds are available from [https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message#w_avast-and-avg-security-products this support article] until fixed versions of Avast and AVG are available. ----- The support article link goes to a section of the [[Troubleshoot the "Secure Connection Failed" error message]] article, which explains how to turn off HTTPS scanning in the Web Shield component of Avast/AVG. For more information, see [https://support.avast.com/en-us/article/189/ Managing HTTPS scanning in Web Shield in Avast Antivirus] on the Avast support site.