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Why do I need to "confirm" signing in after I sign in? I already gave you my name and password so why do I then have to go to my email account and "confirm" it?

Posted

This is a waste of my time. What is the point of "signing in" if I have to then re-type my details to log into my email account just to click a button that says "Confirm". Surely it was confirmed when I signed im? Why are you making me go through this process twice? What does it have to do with my email account? WHY CAN'T I SIMPLY SIGN IN/ Why the extra steps? Please answer.

This is a waste of my time. What is the point of "signing in" if I have to then re-type my details to log into my email account just to click a button that says "Confirm". Surely it was confirmed when I signed im? Why are you making me go through this process twice? What does it have to do with my email account? WHY CAN'T I SIMPLY SIGN IN/ Why the extra steps? Please answer.

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Question owner

What's this "Post a Reply" box? I thought I was asking this question of Firefox staff, not some random internet looney who thinks he knows the answer but actually doesn't know what he's talking about, which is usually the case on any forum. Some idiot with 30,000 posts feels compelled to waste your time with his irrelevant opinions, or "I don;t know the answer but blah blah blah I am eating a biscuit blah blah, my life etc." when I don't care.

  Just answer the question FIREFOX STAFF ONLY PLEASE (No Idiots need respond.)
What's this "Post a Reply" box? I thought I was asking this question of Firefox staff, not some random internet looney who thinks he knows the answer but actually doesn't know what he's talking about, which is usually the case on any forum. Some idiot with 30,000 posts feels compelled to waste your time with his irrelevant opinions, or "I don;t know the answer but blah blah blah I am eating a biscuit blah blah, my life etc." when I don't care. Just answer the question FIREFOX STAFF ONLY PLEASE (No Idiots need respond.)
philipp
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hi, this is done to ensure that you have control over the mail account at the time you link another device to your firefox account. this is a security measure, so it isn't enough for a bad actor to know or brute-force your sync name/password combination to gain access to the account's data...

hi, this is done to ensure that you have control over the mail account at the time you link another device to your firefox account. this is a security measure, so it isn't enough for a bad actor to know or brute-force your sync name/password combination to gain access to the account's data...
Shadow110 1072 solutions 14836 answers

Hi, as well almost every site you sign up for on the net does this and has been doing so for years. It is nothing new. As per above and also to make sure you are you and that the contact info entered was real.

If you are being asked to sign in every time and very every time then there is a issue, please let us know. from a Idiot.

Hi, as well almost every site you sign up for on the net does this and has been doing so for years. It is nothing new. As per above and also to make sure you are you and that the contact info entered was real. If you are being asked to sign in every time and very every time then there is a issue, please let us know. from a Idiot.
James
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1594 solutions 11232 answers

Waerloga said

What's this "Post a Reply" box? I thought I was asking this question of Firefox staff,...

Mozilla the company that makes the desktop Firefox web browser cannot afford to have the call centres that would be needed to provided one on one support by phone, chat, or email especially since it would be well for free for a free to download and use product from www.mozilla.org/firefox/all/

Besides this support forum there is Mozilla newsgroups and irc.mozilla.org with channels like #firefox where you may get quick replies if people are active.

It is rather common for when you create an account on a forum that you need to go to email sent after account creation to then activate the account. This in part can help to prevent spam on forums.

If you change account details like password then you may need to activate account again. You should not have to deal with email each time you login on a forum such as here.

''Waerloga [[#answer-1126358|said]]'' <blockquote> What's this "Post a Reply" box? I thought I was asking this question of Firefox staff,... </blockquote> '''Mozilla the company''' that makes the desktop Firefox web browser cannot afford to have the call centres that would be needed to provided one on one support by phone, chat, or email especially since it would be well for free for a free to download and use product from www.mozilla.org/firefox/all/ Besides this support forum there is [https://www.mozilla.org/en-US/about/forums/ Mozilla newsgroups] and [https://wiki.mozilla.org/IRC irc.mozilla.org] with channels like #firefox where you may get quick replies if people are active. It is rather common for when you create an account on a forum that you need to go to email sent after account creation to then activate the account. This in part ''can'' help to prevent spam on forums. If you change account details like password then you may need to activate account again. You should not have to deal with email each time you login on a forum such as here.

Question owner

Pkshadow said

Hi, as well almost every site you sign up for on the net does this and has been doing so for years. It is nothing new. As per above and also to make sure you are you and that the contact info entered was real. If you are being asked to sign in every time and very every time then there is a issue, please let us know. from a Idiot.

I didn't just "sign up for" the account. I've had it for years and every time I use the internet I now need to go through this annoying and time-wasting routine for no reason.

''Pkshadow [[#answer-1126374|said]]'' <blockquote> Hi, as well almost every site you sign up for on the net does this and has been doing so for years. It is nothing new. As per above and also to make sure you are you and that the contact info entered was real. If you are being asked to sign in every time and very every time then there is a issue, please let us know. from a Idiot. </blockquote> I didn't just "sign up for" the account. I've had it for years and every time I use the internet I now need to go through this annoying and time-wasting routine for no reason.

Question owner

philipp said

hi, this is done to ensure that you have control over the mail account at the time you link another device to your firefox account. this is a security measure, so it isn't enough for a bad actor to know or brute-force your sync name/password combination to gain access to the account's data...

I am not "linking another device" to my firefox account, I am merely signing in to the account and that is all I am doing, so there is no need to have to also sign in to my email account just to verify that I am signing in to my firefox account. this is stupid.

''philipp [[#answer-1126360|said]]'' <blockquote> hi, this is done to ensure that you have control over the mail account at the time you link another device to your firefox account. this is a security measure, so it isn't enough for a bad actor to know or brute-force your sync name/password combination to gain access to the account's data... </blockquote> I am not "linking another device" to my firefox account, I am merely signing in to the account and that is all I am doing, so there is no need to have to also sign in to my email account just to verify that I am signing in to my firefox account. this is stupid.

Question owner

James said

Waerloga said
What's this "Post a Reply" box? I thought I was asking this question of Firefox staff,...

Mozilla the company that makes the desktop Firefox web browser cannot afford to have the call centres that would be needed to provided one on one support by phone, chat, or email especially since it would be well for free for a free to download and use product from www.mozilla.org/firefox/all/

Besides this support forum there is Mozilla newsgroups and irc.mozilla.org with channels like #firefox where you may get quick replies if people are active.

It is rather common for when you create an account on a forum that you need to go to email sent after account creation to then activate the account. This in part can help to prevent spam on forums.

If you change account details like password then you may need to activate account again. You should not have to deal with email each time you login on a forum such as here.

I did not just "create an account on a forum". I have had this account for years, so why is that every time I sign in to it I also have to sign in to some other account (my email) as well? This is redundant: I already signed in giving username and password, that is all any website should ever need from you. It is stupid to have to sign in to one account in order to sign into another. Why can you guys not see this. It seems obvious.

''James [[#answer-1126572|said]]'' <blockquote> ''Waerloga [[#answer-1126358|said]]'' <blockquote> What's this "Post a Reply" box? I thought I was asking this question of Firefox staff,... </blockquote> '''Mozilla the company''' that makes the desktop Firefox web browser cannot afford to have the call centres that would be needed to provided one on one support by phone, chat, or email especially since it would be well for free for a free to download and use product from www.mozilla.org/firefox/all/ Besides this support forum there is [https://www.mozilla.org/en-US/about/forums/ Mozilla newsgroups] and [https://wiki.mozilla.org/IRC irc.mozilla.org] with channels like #firefox where you may get quick replies if people are active. It is rather common for when you create an account on a forum that you need to go to email sent after account creation to then activate the account. This in part ''can'' help to prevent spam on forums. If you change account details like password then you may need to activate account again. You should not have to deal with email each time you login on a forum such as here. </blockquote> I did not just "create an account on a forum". I have had this account for years, so why is that every time I sign in to it I also have to sign in to some other account (my email) as well? This is redundant: I already signed in giving username and password, that is all any website should ever need from you. It is stupid to have to sign in to one account in order to sign into another. Why can you guys not see this. It seems obvious.

Question owner

Does no one here have a decent answer to this question? To repeat: The account is not new, it is old. I am not "linking a new device" or "creating a new account", so why do I need to sign in to one account in order to sign in to another? Why the redundant step. All a website or forum on a website needs is a username and passowrd, except for Firefox, which is "special" because for some unexplained reason it requires you to sign in twice, every day you use it.

Does no one here have a decent answer to this question? To repeat: The account is not new, it is old. I am not "linking a new device" or "creating a new account", so why do I need to sign in to one account in order to sign in to another? Why the redundant step. All a website or forum on a website needs is a username and passowrd, except for Firefox, which is "special" because for some unexplained reason it requires you to sign in twice, every day you use it.
Shadow110 1072 solutions 14836 answers

Hi, only account I have is for this site and for add-ons (choice but is not needed). You do not have to have a Firefox Account to use Firefox. It is just for the other services that are hooked to the account.

Feel free to delete it : https://support.mozilla.org/en-US/kb/how-do-i-delete-my-firefox-account

Hi, only account I have is for this site and for add-ons (choice but is not needed). You do not have to have a Firefox Account to use Firefox. It is just for the other services that are hooked to the account. Feel free to delete it : https://support.mozilla.org/en-US/kb/how-do-i-delete-my-firefox-account
the-edmeister
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The account that you have for this forum (known as SUMO) is what, 4 months old? First posting with that account appears to be made on March 26, 2018 per your user account history statistics.

Confirmation of sign-in via email is a feature of a Firefox Account, which is used by a number of Mozilla Mozilla services, including Sync, which isn't related to a SUMO account. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts Typically when you get consistent requests to log in to your Firefox Account it is due to the device being connected via different IP Addresses and is trying to connect to the Sync service. And that can happen when the device is moved to a different location than when last used, like with a laptop or possibly even a smart phone that runs Firefox.

If you aren't using Sync to synchronize your Firefox data across multiple devices you don't even need to use Sync; so don't bother to sign in.

Hopefully this clears up your confusion over "accounts".

The account that you have for this forum ''(known as SUMO)'' is what, 4 months old? ''First posting with that account appears to be made on March 26, 2018 per your user account history statistics.'' Confirmation of sign-in via email is a feature of a Firefox Account, which is used by a number of Mozilla Mozilla services, including Sync, which isn't related to a SUMO account. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts Typically when you get consistent requests to log in to your Firefox Account it is due to the device being connected via different IP Addresses and is trying to connect to the Sync service. And that can happen when the device is moved to a different location than when last used, like with a laptop or possibly even a smart phone that runs Firefox. If you aren't using Sync to synchronize your Firefox data across multiple devices you don't even need to use Sync; so don't bother to sign in. Hopefully this clears up your confusion over "accounts".

Question owner

Pkshadow said

Hi, only account I have is for this site and for add-ons (choice but is not needed). You do not have to have a Firefox Account to use Firefox. It is just for the other services that are hooked to the account. Feel free to delete it : https://support.mozilla.org/en-US/kb/how-do-i-delete-my-firefox-account

On you go and delete your own account then. Please.

''Pkshadow [[#answer-1128672|said]]'' <blockquote> Hi, only account I have is for this site and for add-ons (choice but is not needed). You do not have to have a Firefox Account to use Firefox. It is just for the other services that are hooked to the account. Feel free to delete it : https://support.mozilla.org/en-US/kb/how-do-i-delete-my-firefox-account </blockquote> On you go and delete your own account then. Please.

Question owner

the-edmeister said

The account that you have for this forum (known as SUMO) is what, 4 months old? First posting with that account appears to be made on March 26, 2018 per your user account history statistics. Confirmation of sign-in via email is a feature of a Firefox Account, which is used by a number of Mozilla Mozilla services, including Sync, which isn't related to a SUMO account. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts Typically when you get consistent requests to log in to your Firefox Account it is due to the device being connected via different IP Addresses and is trying to connect to the Sync service. And that can happen when the device is moved to a different location than when last used, like with a laptop or possibly even a smart phone that runs Firefox. If you aren't using Sync to synchronize your Firefox data across multiple devices you don't even need to use Sync; so don't bother to sign in. Hopefully this clears up your confusion over "accounts".

You seem to be the one who is "confused over accounts". I made absolutely no mention of when I joined this forum. I was talking about my Firefox account. Why you need to note the date I joined this forum shows that you have no idead what you're talking about. Clearly my problem has nothing to do with the date I joined this forum, but was to do with when I started the Firefox account, which was years ago, as I stated. Does this help your confusion? What does this SUMO thing have to do with anything and why are you bringing it up. As I originally stated in the question, I only wanted answers to the question I asked, not the questions I did not ask. You gave me nothing but irrelevance there. Not useful and time-wasting. In future answer the question that was asked or don't bother responding if you have nothing useful to say.

''the-edmeister [[#answer-1128688|said]]'' <blockquote> The account that you have for this forum ''(known as SUMO)'' is what, 4 months old? ''First posting with that account appears to be made on March 26, 2018 per your user account history statistics.'' Confirmation of sign-in via email is a feature of a Firefox Account, which is used by a number of Mozilla Mozilla services, including Sync, which isn't related to a SUMO account. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts Typically when you get consistent requests to log in to your Firefox Account it is due to the device being connected via different IP Addresses and is trying to connect to the Sync service. And that can happen when the device is moved to a different location than when last used, like with a laptop or possibly even a smart phone that runs Firefox. If you aren't using Sync to synchronize your Firefox data across multiple devices you don't even need to use Sync; so don't bother to sign in. Hopefully this clears up your confusion over "accounts". </blockquote> You seem to be the one who is "confused over accounts". I made absolutely no mention of when I joined this forum. I was talking about my Firefox account. Why you need to note the date I joined this forum shows that you have no idead what you're talking about. Clearly my problem has nothing to do with the date I joined this forum, but was to do with when I started the Firefox account, which was years ago, as I stated. Does this help your confusion? What does this SUMO thing have to do with anything and why are you bringing it up. As I originally stated in the question, I only wanted answers to the question I asked, not the questions I did not ask. You gave me nothing but irrelevance there. Not useful and time-wasting. In future answer the question that was asked or don't bother responding if you have nothing useful to say.

Question owner

I also specifically asked people with over 30.000 posts not to bother responding

[Personal attack removed by moderator. Please read Forum rules and guidelines, thanks.]

I also specifically asked people with over 30.000 posts not to bother responding <!-- as such people never have anything useful to say, they are just trolls, soiling forums with their verbal garbage, and here you are with 38931 posts. Typical. Get a life dude, and get off the internet. Do the world a favour. --> ''[Personal attack removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Modified by Chris Ilias

the-edmeister
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Waerloga said

I also specifically asked people with over 30.000 posts not to bother responding

How many times have you had a user account here deactivated due to rudeness and being abusive? That's probably why you appear to be a new user here.

You don't control who can answer a thread and who doesn't. Bottom line is that I'll answer who ever I care to answer.

''Waerloga [[#answer-1128693|said]]'' <blockquote> I also specifically asked people with over 30.000 posts not to bother responding </blockquote> How many times have you had a user account here deactivated due to rudeness and being abusive? ''That's probably why you appear to be a new user here''. You don't control who can answer a thread and who doesn't. Bottom line is that I'll answer who ever I care to answer.

Modified by Chris Ilias

philipp
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@Waerloga, please refer to our Forum rules and guidelines. insulting users who volunteer their time to help you and others won't be tolerated and will lead to the closure of your account on this site if you continue this way...

@Waerloga, please refer to our [[Forum rules and guidelines]]. insulting users who volunteer their time to help you and others won't be tolerated and will lead to the closure of your account on this site if you continue this way...

Question owner

philipp said

@Waerloga, please refer to our Forum rules and guidelines. insulting users who volunteer their time to help you and others won't be tolerated and will lead to the closure of your account on this site if you continue this way...

Who are you? Do you work for Firefox? Please identify yourself.

''philipp [[#answer-1131075|said]]'' <blockquote> @Waerloga, please refer to our [[Forum rules and guidelines]]. insulting users who volunteer their time to help you and others won't be tolerated and will lead to the closure of your account on this site if you continue this way... </blockquote> Who are you? Do you work for Firefox? Please identify yourself.
philipp
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this is of no relevancy in regards to you needing to understand & follow the rules and guidelines of this forum. thank you for your understanding.

this is of no relevancy in regards to you needing to understand & follow the rules and guidelines of this forum. thank you for your understanding.
Chris Ilias
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353 solutions 1941 answers

Hi folks, Let's back up a bit here. I've read through this thread, and I don't see confirmation of which account you're being asked to sign in to. Waerloga, could you please provide a screenshot ? Is it for a Firefox account?

Hi folks, Let's back up a bit here. I've read through this thread, and I don't see confirmation of which account you're being asked to sign in to. Waerloga, could you please [[How do I create a screenshot of my problem?|provide a screenshot]] ? Is it for a Firefox account?

Question owner

Chris Ilias said

Hi folks, Let's back up a bit here. I've read through this thread, and I don't see confirmation of which account you're being asked to sign in to. Waerloga, could you please provide a screenshot ? Is it for a Firefox account?

I see. Now that I've re-read this thread I see the confusion. I was referring to logging in to the Mozilla Firefox account (the web browser), every time I use a computer in a public library or internet cafe (no internet at home). Each time I sign in to Firefox I am being asked to "verify" it by "confirming" it via my email account (which is hotmail), so I then have to log in to my email account in order to confirm that I want to log in to the Firefox account. now this is just crazy and no other webpage in existence asks you to do this. My point is that if I already typed in my username and password then why do I need to "verify" or "confirm" anything? Just let me log in for God's sake. It's a very simple request. I want to sign in to Firefox for sync and cookies to be remembered. Very simple, so why does Firefox make this process of signing in so complicated? This is madness and it has to stop. Also it doesn't happen every single time, only most times. Why does it let me log in without email confirmation at random intervals. It seems arbitrary, like bad design or sloppy programming. I think that whoever is responsible for coding the signing in process is some amateur coder who obviously doesn't know what they're doing. When someone gives a username and password to sign in to their account, that should be all that is needed, no email confirmation should be required. Why do I need to sign in to my email account in order to sign in to a Firefox account? It makes no sense, but I would love to hear a reply from the one responsible, but I see that this isn't going to happen because no one at Firefox reads this forum because they don't care what anyone thinks. I mean who sets up a Firefox forum that has nothing to do with Firefox and then leaves a bunch of random strangers, also nothing to do with Firefox, to give each other opinions and assumptions, usually unrelated to whatever the questioner asked? It's the web app equivalent of corporations outsourcing their customer service call centres to third world countries where no one even speaks English to deter customers from making complaints, and if they do complain then the corporation will never have to hear about it. The end result is I am now using Chrome instead, but I'd still like to know why Firefox messed me around like that in the first place, but obviously that's not going to happen as they don't reply or even listen to their users.

''Chris Ilias [[#answer-1131134|said]]'' <blockquote> Hi folks, Let's back up a bit here. I've read through this thread, and I don't see confirmation of which account you're being asked to sign in to. Waerloga, could you please [[How do I create a screenshot of my problem?|provide a screenshot]] ? Is it for a Firefox account? </blockquote> I see. Now that I've re-read this thread I see the confusion. I was referring to logging in to the Mozilla Firefox account (the web browser), every time I use a computer in a public library or internet cafe (no internet at home). Each time I sign in to Firefox I am being asked to "verify" it by "confirming" it via my email account (which is hotmail), so I then have to log in to my email account in order to confirm that I want to log in to the Firefox account. now this is just crazy and no other webpage in existence asks you to do this. My point is that if I already typed in my username and password then why do I need to "verify" or "confirm" anything? Just let me log in for God's sake. It's a very simple request. I want to sign in to Firefox for sync and cookies to be remembered. Very simple, so why does Firefox make this process of signing in so complicated? This is madness and it has to stop. Also it doesn't happen every single time, only most times. Why does it let me log in without email confirmation at random intervals. It seems arbitrary, like bad design or sloppy programming. I think that whoever is responsible for coding the signing in process is some amateur coder who obviously doesn't know what they're doing. When someone gives a username and password to sign in to their account, that should be all that is needed, no email confirmation should be required. Why do I need to sign in to my email account in order to sign in to a Firefox account? It makes no sense, but I would love to hear a reply from the one responsible, but I see that this isn't going to happen because no one at Firefox reads this forum because they don't care what anyone thinks. I mean who sets up a Firefox forum that has nothing to do with Firefox and then leaves a bunch of random strangers, also nothing to do with Firefox, to give each other opinions and assumptions, usually unrelated to whatever the questioner asked? It's the web app equivalent of corporations outsourcing their customer service call centres to third world countries where no one even speaks English to deter customers from making complaints, and if they do complain then the corporation will never have to hear about it. The end result is I am now using Chrome instead, but I'd still like to know why Firefox messed me around like that in the first place, but obviously that's not going to happen as they don't reply or even listen to their users.

Question owner

Ten reasons why i’ve switched from Firefox to Google Chrome: https://www.haykranen.nl/2010/03/25/chrome/

Why I switched from Firefox to Chrome: https://www.cnet.com/news/why-i-switched-from-firefox-to-chrome/

Switching from Firefox to Chrome made simple: https://en.softonic.com/articles/switching-from-firefox-to-chrome-made-simple

Switching from Firefox to Chrome: https://perishablepress.com/switching-from-firefox-to-chrome/

Should I switch from Firefox to Chrome? https://productforums.google.com/forum/#!topic/chrome/MXiZIXthkIw

Ten reasons why i’ve switched from Firefox to Google Chrome: https://www.haykranen.nl/2010/03/25/chrome/ Why I switched from Firefox to Chrome: https://www.cnet.com/news/why-i-switched-from-firefox-to-chrome/ Switching from Firefox to Chrome made simple: https://en.softonic.com/articles/switching-from-firefox-to-chrome-made-simple Switching from Firefox to Chrome: https://perishablepress.com/switching-from-firefox-to-chrome/ Should I switch from Firefox to Chrome? https://productforums.google.com/forum/#!topic/chrome/MXiZIXthkIw