Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Firefox crashes

  • No replies
  • 1 has this problem
  • 4 views
akpasta
akpasta
more options

locking this thread as duplicate, please continue at /questions/1222431

ID: f016f73b-c70b-4d96-97c1-21b030180619

Just upgraded to Windows 10 at work. Firefox now freezes every 5 minutes or so, usually while scrolling down a page or something. Any page it seems. Firefox will freeze and then Windows Explorer will freeze. Windows explorer then crashes and restarts, Firefox does not actually crash, but seems to be causing the whole thing.

Not sure what to do. IT division seems stumped as well.

Using all the updated softwares, correct drivers, etc.

''locking this thread as duplicate, please continue at [https://support.mozilla.org/questions/1222431 /questions/1222431]'' ID: f016f73b-c70b-4d96-97c1-21b030180619 Just upgraded to Windows 10 at work. Firefox now freezes every 5 minutes or so, usually while scrolling down a page or something. Any page it seems. Firefox will freeze and then Windows Explorer will freeze. Windows explorer then crashes and restarts, Firefox does not actually crash, but seems to be causing the whole thing. Not sure what to do. IT division seems stumped as well. Using all the updated softwares, correct drivers, etc.

Modified by philipp