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The latest Firefox had no refresh button. I did what it said to fix that and now I've lost all my bookmarks! How can I get them back?

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The latest Firefox had no refresh button. I did what it said to fix that and now I've lost all my bookmarks! How can I get them back?

The latest Firefox had no refresh button. I did what it said to fix that and now I've lost all my bookmarks! How can I get them back?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:60.0) Gecko/20100101 Firefox/60.0

More Information

Question owner

2 folders under Profiles (but if I remove the second one Firefox still opens just fine).

2 folders under Profiles (but if I remove the second one Firefox still opens just fine).
jscher2000
  • Top 10 Contributor
8758 solutions 71655 answers

If you type or paste about:profiles in Firefox's address bar and press Return to load it, Firefox should show all the profile folders it is aware of which may be fewer than you can see in Finder.

If the other profile is listed here, please click its "Set as default profile" button, then in the upper right corner click the "Restart normally" button.

If you type or paste '''about:profiles''' in Firefox's address bar and press Return to load it, Firefox should show all the profile folders ''it is aware of'' which may be fewer than you can see in Finder. If the other profile is listed here, please click its "Set as default profile" button, then in the upper right corner click the "Restart normally" button.

Question owner

Thanks but that didn't work. It said the Profile was missing, and it wouldn't open Firefox. I had to use the mac Terminal App set it back to the most recent Profile so I could open Firefox again.

Thanks but that didn't work. It said the Profile was missing, and it wouldn't open Firefox. I had to use the mac Terminal App set it back to the most recent Profile so I could open Firefox again.
jscher2000
  • Top 10 Contributor
8758 solutions 71655 answers

Okay, so your about:profiles page listed a profile that does not have a corresponding folder. That's strange. What are the actual folders in the Profiles folder, other than the new one that doesn't have your bookmarks?

Okay, so your about:profiles page listed a profile that does not have a corresponding folder. That's strange. What are the actual folders in the Profiles folder, other than the new one that doesn't have your bookmarks?

Question owner

Success at last! I dragged and dropped the old profiles into the Profile folder so it could recognize it, and then hit Restart Normally and it worked. Finally! Thanks a lot for your help. Much appreciated.

Success at last! I dragged and dropped the old profiles into the Profile folder so it could recognize it, and then hit Restart Normally and it worked. Finally! Thanks a lot for your help. Much appreciated.

Question owner

Oh, but wouldn't you know. The refresh icon (the original problem that started this whole mess) is missing again : /

Oh, but wouldn't you know. The refresh icon (the original problem that started this whole mess) is missing again : /
cor-el
  • Top 10 Contributor
  • Moderator
17519 solutions 158414 answers

Are you using an old profile or a recently created fresh profile folder?

Did you try to click Restore Defaults on the Customize palette page?

Can you attach a screenshot that shows the Navigation Toolbar?

Are you using an old profile or a recently created fresh profile folder? Did you try to click <u>Restore Defaults</u> on the Customize palette page? Can you attach a screenshot that shows the Navigation Toolbar? *https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem *use a compressed image type like PNG or JPG to save the screenshot

Question owner

Ah, thanks much.

Ah, thanks much.