Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by lfraser

lfraser
lfraser
more options

Crash ID: bp-db617424-f2de-4906-8b81-a0cd41180605

Firefox crashes on every start up, even in safe mode.

Crash ID: bp-db617424-f2de-4906-8b81-a0cd41180605 Firefox crashes on every start up, even in safe mode.

Chosen solution

According to your crash details, you are running Firefox 59.0.2. I'm pretty sure that this issue (Bug 1445524) was patched in the Firefox 60.0 update. Try updating Firefox by downloading the installer from the Firefox website and see if that fixes the issue.

Read this answer in context 👍 1

All Replies (2)

Wesley Branton
Wesley Branton
more options

Chosen Solution

According to your crash details, you are running Firefox 59.0.2. I'm pretty sure that this issue (Bug 1445524) was patched in the Firefox 60.0 update. Try updating Firefox by downloading the installer from the Firefox website and see if that fixes the issue.

lfraser
lfraser Question owner
more options

Thank you!!