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Firefox ESR 52.8.0 crashes on some web pages. System: Odroid Xu4, Dietpi v6.8

  • 5 replies
  • 1 has this problem
  • Last reply by FredMcD

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When browsing certain web pages (example Distrowatch) the page loads fine but will crash after about a minute. When I downgrade to version 52.5.0 this problem does not exist.

All Replies (5)

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.


For more help on crash reports, see;

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Separate Security Issue: Update your Flash Player or remove.

Flash Player Version: Version Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only> Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

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I removed the flash player, but the problem still exists, is there other options? I would really like to have the most recent version of ESR. Here are some more crash reports.

bp-0ebf35ee-708b-4bb1-8f68-fdc6d0180602 6/2/18 4:32 PM bp-49cb3c71-d323-44c5-8b88-6d8581180602 6/2/18 4:31 PM bp-abe840cf-6738-46c1-9b2e-17f080180602 6/2/18 4:28 PM bp-13673539-8084-4392-aaa3-57ad01180602 6/2/18 4:27 PM bp-9d9fc5d3-6e7f-444a-ad91-0798c1180602 6/2/18 4:27 PM bp-996b8db6-2592-4e39-8f02-81a021180602 6/2/18 4:07 PM bp-c4e6ece1-4b36-44d9-8c17-e5a081180602 6/2/18 3:57 PM bp-d2055d78-2f81-4ba7-8474-daff61180602 6/2/18 3:50 PM bp-427fc99e-001f-43c1-b185-e74a21180602 6/2/18 3:46 PM bp-c44b7273-aa1d-4786-b723-edcb91180602 6/2/18 3:41 PM bp-a60b99ea-b999-417e-902b-c4efb1180602 6/2/18 3:38 PM bp-c2a1c397-016f-40de-94b3-f7fa81180602 6/2/18 3:37 PM bp-7a4b38a3-e9b1-4882-905e-1f4c41180602 6/2/18 3:36 PM bp-7fec6901-3407-4694-8d63-c108b1180602 6/2/18 3:35 PM

Darrin Root

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Woops! I'm not sure the flash players was removed previously, but it is now. Here atre som more crash reports.

bp-d2f6e604-7e0d-472d-b4d4-40eec1180602 6/2/18 4:44 PM bp-7853aac0-be4e-4e1d-a9d2-0e7271180602 6/2/18 4:43 PM

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I don't know Linux. That said, one of the programs flagged in the crash reports is; = Firefox +++++++++++++++++++++++++++++++++++++++++ Let’s do a full clean re-install;

Curent ESR; Firefox; Extended Support Release {web link} ESR Notes System Requirements

Old ESR; Install Older Version Of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues. ++++++++++++++++++++++++++++++++++++++++++++++++++++ Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder.

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux;

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again. This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia