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Firefox ESR 52.8.0 crashes on some web pages. System: Odroid Xu4, Dietpi v6.8

Posted

When browsing certain web pages (example Distrowatch) the page loads fine but will crash after about a minute. When I downgrade to version 52.5.0 this problem does not exist.

When browsing certain web pages (example Distrowatch) the page loads fine but will crash after about a minute. When I downgrade to version 52.5.0 this problem does not exist.

Additional System Details

Installed Plug-ins

  • MozPlugger version 1.14.5, maintained by Louis Bavoil and Peter Leese, a fork of plugger written by Fredrik Hübinette.For documentation on how to configure mozplugger, check the man page. (type man mozplugger) Configuration file:/etc/mozpluggerrc Helper binary:mozplugger-helper Controller binary:mozplugger-controller Link launcher binary:mozplugger-linker
  • Shockwave Flash 10.1 r999.Gnash 0.8.11dev, the GNU SWF Player. Copyright (C) 2006, 2007, 2008, 2009, 2010, 2011 Free Software Foundation, Inc. Gnash comes with NO WARRANTY, to the extent permitted by law. You may redistribute copies of Gnash under the terms of the GNU General Public License. For more information about Gnash, see http://www.gnu.org/software/gnash. Compatible Shockwave Flash 10.1 r999.

Application

  • Firefox 52.8.0
  • User Agent: Mozilla/5.0 (X11; Linux armv7l; rv:52.0) Gecko/20100101 Firefox/52.0
  • Support URL: https://support.mozilla.org/1/firefox/52.8.0/Linux/en-US/

Extensions

  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.10 (e10srollout@mozilla.org)
  • OneNote Web Clipper 3.7.7 (Clipper@OneNote.com)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: GLXtest process failed (exited with status 1): No visuals found
  • adapterDeviceID:
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID:
  • crashGuards: []
  • currentAudioBackend: alsa
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'blocked', u'message': u'Acceleration blocked by platform', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}]}
  • info: {u'ApzWheelInput': 1, u'ApzTouchInput': 1, u'CairoUseXRender': 0, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedGfxCard']
  • numTotalWindows: 2
  • supportsHardwareH264: No
  • webgl2Renderer: WebGL creation failed: * Refused to create native OpenGL context because of blacklist entry: * Exhausted GL driver options.
  • webglRenderer: WebGL creation failed: * Refused to create native OpenGL context because of blacklist entry: * Exhausted GL driver options.
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4258 solutions 59615 answers

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? While still in Safe Mode, In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
FredMcD
  • Top 10 Contributor
4258 solutions 59615 answers

Separate Security Issue: Update your Flash Player or remove.

Flash Player Version: Version 29.0.0.171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

'''Separate Security Issue:''' Update your Flash Player or remove. Flash Player Version: '''Version 29.0.0.171 ''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only>

Question owner

I removed the flash player, but the problem still exists, is there other options? I would really like to have the most recent version of ESR. Here are some more crash reports.

bp-0ebf35ee-708b-4bb1-8f68-fdc6d0180602 6/2/18 4:32 PM bp-49cb3c71-d323-44c5-8b88-6d8581180602 6/2/18 4:31 PM bp-abe840cf-6738-46c1-9b2e-17f080180602 6/2/18 4:28 PM bp-13673539-8084-4392-aaa3-57ad01180602 6/2/18 4:27 PM bp-9d9fc5d3-6e7f-444a-ad91-0798c1180602 6/2/18 4:27 PM bp-996b8db6-2592-4e39-8f02-81a021180602 6/2/18 4:07 PM bp-c4e6ece1-4b36-44d9-8c17-e5a081180602 6/2/18 3:57 PM bp-d2055d78-2f81-4ba7-8474-daff61180602 6/2/18 3:50 PM bp-427fc99e-001f-43c1-b185-e74a21180602 6/2/18 3:46 PM bp-c44b7273-aa1d-4786-b723-edcb91180602 6/2/18 3:41 PM bp-a60b99ea-b999-417e-902b-c4efb1180602 6/2/18 3:38 PM bp-c2a1c397-016f-40de-94b3-f7fa81180602 6/2/18 3:37 PM bp-7a4b38a3-e9b1-4882-905e-1f4c41180602 6/2/18 3:36 PM bp-7fec6901-3407-4694-8d63-c108b1180602 6/2/18 3:35 PM

Darrin Root

I removed the flash player, but the problem still exists, is there other options? I would really like to have the most recent version of ESR. Here are some more crash reports. bp-0ebf35ee-708b-4bb1-8f68-fdc6d0180602 6/2/18 4:32 PM bp-49cb3c71-d323-44c5-8b88-6d8581180602 6/2/18 4:31 PM bp-abe840cf-6738-46c1-9b2e-17f080180602 6/2/18 4:28 PM bp-13673539-8084-4392-aaa3-57ad01180602 6/2/18 4:27 PM bp-9d9fc5d3-6e7f-444a-ad91-0798c1180602 6/2/18 4:27 PM bp-996b8db6-2592-4e39-8f02-81a021180602 6/2/18 4:07 PM bp-c4e6ece1-4b36-44d9-8c17-e5a081180602 6/2/18 3:57 PM bp-d2055d78-2f81-4ba7-8474-daff61180602 6/2/18 3:50 PM bp-427fc99e-001f-43c1-b185-e74a21180602 6/2/18 3:46 PM bp-c44b7273-aa1d-4786-b723-edcb91180602 6/2/18 3:41 PM bp-a60b99ea-b999-417e-902b-c4efb1180602 6/2/18 3:38 PM bp-c2a1c397-016f-40de-94b3-f7fa81180602 6/2/18 3:37 PM bp-7a4b38a3-e9b1-4882-905e-1f4c41180602 6/2/18 3:36 PM bp-7fec6901-3407-4694-8d63-c108b1180602 6/2/18 3:35 PM Darrin Root

Question owner

Woops! I'm not sure the flash players was removed previously, but it is now. Here atre som more crash reports.

bp-d2f6e604-7e0d-472d-b4d4-40eec1180602 6/2/18 4:44 PM bp-7853aac0-be4e-4e1d-a9d2-0e7271180602 6/2/18 4:43 PM

Woops! I'm not sure the flash players was removed previously, but it is now. Here atre som more crash reports. bp-d2f6e604-7e0d-472d-b4d4-40eec1180602 6/2/18 4:44 PM bp-7853aac0-be4e-4e1d-a9d2-0e7271180602 6/2/18 4:43 PM
FredMcD
  • Top 10 Contributor
4258 solutions 59615 answers

I don't know Linux. That said, one of the programs flagged in the crash reports is; libxul.so = Firefox +++++++++++++++++++++++++++++++++++++++++ Let’s do a full clean re-install;

Curent ESR; Firefox; Extended Support Release {web link} ESR Notes System Requirements

Old ESR; Install Older Version Of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues. ++++++++++++++++++++++++++++++++++++++++++++++++++++ Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

I don't know Linux. That said, one of the programs flagged in the crash reports is; libxul.so = Firefox +++++++++++++++++++++++++++++++++++++++++ Let’s do a full clean re-install; Curent ESR; [https://www.mozilla.org/en-US/firefox/organizations/ Firefox; Extended Support Release] {web link} [https://www.mozilla.org/en-US/firefox/organizations/notes/ ESR Notes] [https://www.mozilla.org/en-US/firefox/organizations/system-requirements/ System Requirements] Old ESR; [https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Install Older Version Of Firefox] {web link} Be sure to read everything here. If you still want to downgrade, look under; '''I still want to downgrade. ''' Click the '''Directory of other versions and languages''' link. Look for the directory of the version that you want. But, remember that '''old versions may have security issues. ''' ++++++++++++++++++++++++++++++++++++++++++++++++++++ Save the file. Then '''Close Firefox. ''' Using your file browser, open the '''Programs Folder''' on your computer. '''Windows: ''' C:\Program Files C:\Program Files (x86) '''Mac: ''' Open the ''' "Applications" ''' folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac '''Linux: ''' Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any '''Mozilla''' or '''Firefox''' program folders. Do not remove the '''Mozilla Thunderbird''' folder if there is one. '''Do Not''' remove any profile folders. After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your '''Computer''' in safe mode and try again. http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia