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Cant find profile. Can I delete and reinstall?

Posted

Tried to refresh Firefox. After, I tried to open and it said, "Your Firefox profile can not be loaded. It may be missing or is inaccessible." After several tires, I moved Firefox to the trash and tried to reinstall. I got the same window again. Help, please. Thank you. I'm using a MAC v.10.12.6, if that helps.

Tried to refresh Firefox. After, I tried to open and it said, "Your Firefox profile can not be loaded. It may be missing or is inaccessible." After several tires, I moved Firefox to the trash and tried to reinstall. I got the same window again. Help, please. Thank you. I'm using a MAC v.10.12.6, if that helps.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.181 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4267 solutions 59835 answers

Helpful Reply

Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Firefox comes in two or more folders on all computers. They are; Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user. If you remove the Firefox folder, the user profiles would not be affected. ---------------- http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Question owner

THANK YOU, FredMcD! I"m up and running thanks to you.

THANK YOU, FredMcD! I"m up and running thanks to you.
Shadow110 1072 solutions 14836 answers

Helpful Reply

Hi,Glad to hear that your problem has been resolved. If you haven't already, *Please select the answer that solves the problem*. This will help other users with similar problems find the solution more easily.

Hi,Glad to hear that your problem has been resolved. If you haven't already, *Please select the answer that solves the problem*. This will help other users with similar problems find the solution more easily.
FredMcD
  • Top 10 Contributor
4267 solutions 59835 answers

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.

Question owner

Pkshadow said

Hi,Glad to hear that your problem has been resolved. If you haven't already, *Please select the answer that solves the problem*. This will help other users with similar problems find the solution more easily.
''Pkshadow [[#answer-1117896|said]]'' <blockquote> Hi,Glad to hear that your problem has been resolved. If you haven't already, *Please select the answer that solves the problem*. This will help other users with similar problems find the solution more easily. </blockquote>

Question owner

Great suggestion, Pkshadow. This is what helped me through it. Hope it helps others. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Great suggestion, Pkshadow. This is what helped me through it. Hope it helps others. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Shadow110 1072 solutions 14836 answers

flcwoods said

THANK YOU, FredMcD! I"m up and running thanks to you.

Actually, some where on your side I think near the left top if a Response is a way to Select Solved/Solution. It is around some where. If do not this just floats for ever. Thanks and Happy Surfing.

''flcwoods [[#answer-1117892|said]]'' <blockquote> THANK YOU, FredMcD! I"m up and running thanks to you. </blockquote> Actually, some where on your side I think near the left top if a Response is a way to Select Solved/Solution. It is around some where. If do not this just floats for ever. Thanks and Happy Surfing.