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Form not working in Firefox

Posted

I'm brand new to Firefox, having used Chrome for ages--but I was very excited about the multitab containers feature and LOVE IT!

However, I have run into a bit of an issue with forms on a site I absolutely need to be able to use as it's with my website hosting.

I have attached two pictures, one of what the form looks like on Chrome and one of what it is like on Firefox.

I went through the forums here checking multiple ideas where others had similar problems like making a new profile, checking privacy settings, etc. but do not seem to have found a solution.

Any help would be most appreciated!

Thank you! Susie

I'm brand new to Firefox, having used Chrome for ages--but I was very excited about the multitab containers feature and LOVE IT! However, I have run into a bit of an issue with forms on a site I absolutely need to be able to use as it's with my website hosting. I have attached two pictures, one of what the form looks like on Chrome and one of what it is like on Firefox. I went through the forums here checking multiple ideas where others had similar problems like making a new profile, checking privacy settings, etc. but do not seem to have found a solution. Any help would be most appreciated! Thank you! Susie

Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0

I also have the following installed:

Plugins:

OpenH264 Video Codec provided by Cisco Systems, Inc. Widevine Content Decryption Module provided by Google Inc.

Extensions:

Firefox Multi-Account Containers New XKit Open image in a new tab Page Translate Adblock Plus (disabled to test) Video Download Helper (disabled)

Application

  • Firefox 60.0.1
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0
  • Support URL: https://support.mozilla.org/1/firefox/60.0.1/WINNT/en-US/

Extensions

  • Firefox Multi-Account Containers 6.0.0 (@testpilot-containers)
  • New XKit 7.8.2 (@new-xkit)
  • Open image in a new tab 0.1 ({7276f3bb-de56-4b5a-b940-88b62731d409})
  • Page Translate 1.6 ({087ef4e1-4286-4be6-9aa3-8d6c420ee1db})
  • Adblock Plus 3.1 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) (Inactive)
  • FireFTP 2.0.31 ({a7c6cf7f-112c-4500-a7ea-39801a327e5f}) (Inactive)
  • Video DownloadHelper 7.2.2 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

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  • adapterDeviceID2: 0x1912
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  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.7edc21933ef1)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a496) EGL_VERSION: 1.4 (ANGLE 2.1.0.7edc21933ef1) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No

Question owner

Oops forgot my images!

Oops forgot my images!
PavelkoT 4 solutions 96 answers

trelight5143, advice to learn HTML to your hosting. :)

'''trelight5143''', advice to learn HTML to your hosting. :)

Question owner

PavelkoT said

trelight5143, advice to learn HTML to your hosting. :)

@pavelkoT: So then this is actually a coding issue on the website versus an issue with Firefox and my settings then?

''PavelkoT [[#answer-1114008|said]]'' <blockquote> '''trelight5143''', advice to learn HTML to your hosting. :) </blockquote> @pavelkoT: So then this is actually a coding issue on the website versus an issue with Firefox and my settings then?
PavelkoT 4 solutions 96 answers

truelight5143 said

PavelkoT said
trelight5143, advice to learn HTML to your hosting. :)

@pavelkoT: So then this is actually a coding issue on the website versus an issue with Firefox and my settings then?

The first screenshot is Chrome? The 2nd - Firefox? Where is other part of form? Is that all?

''truelight5143 [[#answer-1114089|said]]'' <blockquote> ''PavelkoT [[#answer-1114008|said]]'' <blockquote> '''trelight5143''', advice to learn HTML to your hosting. :) </blockquote> @pavelkoT: So then this is actually a coding issue on the website versus an issue with Firefox and my settings then? </blockquote> The first screenshot is Chrome? The 2nd - Firefox? Where is other part of form? Is that all?

Question owner

Yes, that is correct.

That's all there is, the rest of the form does not load on Firefox.

Yes, that is correct. That's all there is, the rest of the form does not load on Firefox.

Question owner

Yes, that is correct.

That's all there is, the rest of the form does not load on Firefox.

Yes, that is correct. That's all there is, the rest of the form does not load on Firefox.
PavelkoT 4 solutions 96 answers

Is possible to see this page for me?

Is possible to see this page for me?

Question owner

It is in the backend of my host's dashboard so I would imagine it's not possible to see it without an account in afraid.

If there is info I can share I'd be happy to do so though!  :)

It is in the backend of my host's dashboard so I would imagine it's not possible to see it without an account in afraid. If there is info I can share I'd be happy to do so though! :)
PavelkoT 4 solutions 96 answers

Ok, let's other way. To know exactly to say what you need to do.

Move mouse cursor on "Primary Domain", right click, inspect element (I'm not sure for right name). Then find where is <form> tag starts, right click and "copy internal html".

Paste in https://pastebin.mozilla.org/ and post the link.

Ok, let's other way. To know exactly to say what you need to do. Move mouse cursor on "Primary Domain", right click, inspect element (I'm not sure for right name). Then find where is <form> tag starts, right click and "copy internal html". Paste in https://pastebin.mozilla.org/ and post the link.

Question owner

Thank you! I will do this as soon as I get home to my computer! :)

Thank you! I will do this as soon as I get home to my computer! :)