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Why have you left millions of us forced to use another browser because you refuse to support our OS'?

Posted

Your browser is the culprit for my machine's Kernel Panics and while I get my OS is antiquated by your standards, why would you just toss us out with the bath water, the very people who Beta Tested your platform and gave you the position you have on the WWW?

Your browser is the culprit for my machine's Kernel Panics and while I get my OS is antiquated by your standards, why would you just toss us out with the bath water, the very people who Beta Tested your platform and gave you the position you have on the WWW?

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.11
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Garmin Communicator Plug-in Version 4.0.3.0
  • Version 5.38.6.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Player Location Check
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 29.0 r0
  • 5.1.20125.0
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:48.0) Gecko/20100101 Firefox/48.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23470 answers

hi, we've supported your operating system 5 years longer than apple did. there is a point though when the switch away has to be made in the developement, so that new features and benefits (that depend on the capabilities of the os) for everyone else are no longer hold up by legacy systems - the same happened for windows xp & vista recently, which arguably have a much larger population of firefox users...

not sure why you'd be seeing kernel panics now, after firefox has remained unchanged for so long on your system - perhaps its hardware is no longer up to scratch?

hi, we've supported your operating system 5 years longer than apple did. there is a point though when the switch away has to be made in the developement, so that new features and benefits (that depend on the capabilities of the os) for everyone else are no longer hold up by legacy systems - the same happened for windows xp & vista recently, which arguably have a much larger population of firefox users... not sure why you'd be seeing kernel panics now, after firefox has remained unchanged for so long on your system - perhaps its hardware is no longer up to scratch?
James
  • Top 25 Contributor
  • Moderator
1598 solutions 11290 answers

Pretty much every company that makes the major web browsers have stopped supporting the old EOL Mac OS X 10.6, 10.7, 10.8 for a year or longer now.

Chrome, Chromium, and Opera dropped support of Mac OS X 10.6, 10.7, 10.8 along with WinXP and Vista since April 2016.

https://support.mozilla.org/en-US/kb/firefox-osx

The most current version with security fixes that worked on Mac OS X 10.6, 10.7, 10.8 was actually 45.9.0 ESR (out on April 19, 2017) and not the older 48.0.2 Release (out on August 24, 2016).

http://archive.mozilla.org/pub/firefox/releases/45.9.0esr/mac/

Pretty much every company that makes the major web browsers have stopped supporting the old EOL Mac OS X 10.6, 10.7, 10.8 for a year or longer now. Chrome, Chromium, and Opera dropped support of Mac OS X 10.6, 10.7, 10.8 along with WinXP and Vista since April 2016. https://support.mozilla.org/en-US/kb/firefox-osx The most current version with security fixes that worked on Mac OS X 10.6, 10.7, 10.8 was actually [https://www.mozilla.org/firefox/45.9.0/releasenotes/ 45.9.0 ESR] (out on April 19, 2017) and not the older [https://www.mozilla.org/firefox/48.0.2/releasenotes/ 48.0.2 Release] (out on August 24, 2016). http://archive.mozilla.org/pub/firefox/releases/45.9.0esr/mac/
cor-el
  • Top 10 Contributor
  • Moderator
17538 solutions 158577 answers

You can check for issues caused by plugins.

  • set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools -> Add-ons -> Plugins)
  • plugins are not affected by Firefox Safe Mode
You can check for issues caused by plugins. *set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools -> Add-ons -> Plugins) *plugins are not affected by Firefox Safe Mode