cannot bypass certificate warning on specific webiste
I have updated to most recent Firefox Quantum 60.0 64 bit version. I am on a windows system, using windows 10 most recent update. just to be clear, this machine is approximately 2 months old. I am attempting to access a state run website. I have a secure connection (https) I get a warning and when I bypass the warning sometimes I get to the site I am looking for but, the "capture" box is filled with a message "ERROR for site owner: Invalid domain for site key" . other times I press the bypass warning key, and get taken back to the certificate warning screen sort of like I just pushed the back button.
thanks for any help.
All Replies (2)
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
https://support.mozilla.org/en-US/kb/connection-untrusted-error-message
You can check if there is more detail available about the issuer of the certificate.
- click the "Advanced" button show more detail
- click the blue SEC_ERROR_UNKNOWN_ISSUER message to show the certificate chain
- click "Copy text to clipboard" and paste the base64 certificate chain text in a reply
If clicking the SEC_ERROR_UNKNOWN_ISSUER text doesn't provide the certificate chain then try these steps to inspect the certificate.
- open the Server tab in the Certificate Manager
- Options/Preferences -> Privacy & Security -> Certificates: View Certificates -> Servers: "Add Exception"
- paste the URL of the website (https://xxx.xxx) in it's Location field.
Let Firefox retrieve the certificate -> "Get Certificate"
- click the "View" button and inspect the certificate
You can see detail like the issuer of the certificate and intermediate certificates in the Details tab.