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cannot bypass certificate warning on specific webiste

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I have updated to most recent Firefox Quantum 60.0 64 bit version. I am on a windows system, using windows 10 most recent update. just to be clear, this machine is approximately 2 months old. I am attempting to access a state run website. I have a secure connection (https) I get a warning and when I bypass the warning sometimes I get to the site I am looking for but, the "capture" box is filled with a message "ERROR for site owner: Invalid domain for site key" . other times I press the bypass warning key, and get taken back to the certificate warning screen sort of like I just pushed the back button.

thanks for any help.

I have updated to most recent Firefox Quantum 60.0 64 bit version. I am on a windows system, using windows 10 most recent update. just to be clear, this machine is approximately 2 months old. I am attempting to access a state run website. I have a secure connection (https) I get a warning and when I bypass the warning sometimes I get to the site I am looking for but, the "capture" box is filled with a message "ERROR for site owner: Invalid domain for site key" . other times I press the bypass warning key, and get taken back to the certificate warning screen sort of like I just pushed the back button. thanks for any help.

Additional System Details

Application

  • Firefox 60.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0
  • Support URL: https://support.mozilla.org/1/firefox/60.0/WINNT/en-US/

Extensions

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  • HTTPS Everywhere 2018.4.11 (https-everywhere@eff.org)
  • LastPass: Free Password Manager 4.10.0.12 (support@lastpass.com)
  • McAfee® WebAdvisor 6.0.0.136 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92})
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  • To Google Translate 3.1 (jid1-93WyvpgvxzGATw@jetpack)
  • Yahoo Homepage 1.1.12 (ff_hpset@jetpack)

Javascript

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Misc

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FredMcD
  • Top 10 Contributor
4267 solutions 59838 answers
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message http://kb.mozillazine.org/Error_loading_websites
cor-el
  • Top 10 Contributor
  • Moderator
17567 solutions 158896 answers

You can check if there is more detail available about the issuer of the certificate.

  • click the "Advanced" button show more detail
  • click the blue SEC_ERROR_UNKNOWN_ISSUER message to show the certificate chain
  • click "Copy text to clipboard" and paste the base64 certificate chain text in a reply

If clicking the SEC_ERROR_UNKNOWN_ISSUER text doesn't provide the certificate chain then try these steps to inspect the certificate.

  • open the Server tab in the Certificate Manager
    • Options/Preferences -> Privacy & Security -> Certificates: View Certificates -> Servers: "Add Exception"
  • paste the URL of the website (https://xxx.xxx) in it's Location field.

Let Firefox retrieve the certificate -> "Get Certificate"

  • click the "View" button and inspect the certificate

You can see detail like the issuer of the certificate and intermediate certificates in the Details tab.

You can check if there is more detail available about the issuer of the certificate. *click the "Advanced" button show more detail *click the blue SEC_ERROR_UNKNOWN_ISSUER message to show the certificate chain *click "Copy text to clipboard" and paste the base64 certificate chain text in a reply If clicking the SEC_ERROR_UNKNOWN_ISSUER text doesn't provide the certificate chain then try these steps to inspect the certificate. *open the Server tab in the Certificate Manager **Options/Preferences -> Privacy & Security -> Certificates: View Certificates -> Servers: "Add Exception" *paste the URL of the website (https://xxx.xxx) in it's Location field. Let Firefox retrieve the certificate -> "Get Certificate" *click the "View" button and inspect the certificate You can see detail like the issuer of the certificate and intermediate certificates in the Details tab.