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Can't visit website that's a pdf, get white blank screen.

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https://quod.lib.umich.edu/cgi/p/pod/dod-idx/lying-and-deception.pdf?c=phimp;idno=3521354.0010.011;format=pdf Edge works. I don't use Adobe Acrobat. New problem that's popped up for no apparent reason.

https://quod.lib.umich.edu/cgi/p/pod/dod-idx/lying-and-deception.pdf?c=phimp;idno=3521354.0010.011;format=pdf Edge works. I don't use Adobe Acrobat. New problem that's popped up for no apparent reason.

Additional System Details

Application

  • Firefox 59.0.2
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0
  • Support URL: https://support.mozilla.org/1/firefox/59.0.2/WINNT/en-US/

Extensions

Javascript

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Graphics

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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

I had no problem with the link.

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

I had no problem with the link. Make sure you are not blocking content. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? --------------- One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: [https://support.mozilla.org/en-US/kb/tracking-protection Tracking Protection] {web link}

Question owner

The screen below the address bar is totally blank. No lock icon anywhere. I am in the Philippines, so the sight might be blocked by my ISP. So I just tried another link www.lawphil.net/judjuris/juri2017/nov2017/pdf/ac_10564_2017.pdf same result. I've never had problem with this site before, it's a supreme court decision. If I'm overwriting an already open tab, the original site remains (ie, no white screen), and the URL in the address bar changes to the lawfil.net URL.

I tried the above link in edge, the pdf loads fine.

Safe mode (with no addons?): same result. The little dot (telling me to wait patiently) in the tab goes by once, a blue blur goes by left to ritht, and the white screen is displayed

The screen below the address bar is totally blank. No lock icon anywhere. I am in the Philippines, so the sight might be blocked by my ISP. So I just tried another link www.lawphil.net/judjuris/juri2017/nov2017/pdf/ac_10564_2017.pdf same result. I've never had problem with this site before, it's a supreme court decision. If I'm overwriting an already open tab, the original site remains (ie, no white screen), and the URL in the address bar changes to the lawfil.net URL. I tried the above link in edge, the pdf loads fine. Safe mode (with no addons?): same result. The little dot (telling me to wait patiently) in the tab goes by once, a blue blur goes by left to ritht, and the white screen is displayed
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

If the problem is still there with Firefox Safe Mode, then the problem may be in your system.

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

If the problem is still there with Firefox Safe Mode, then the problem may be in your system. Start your '''Computer''' in safe mode with network support. Then start Firefox. Try '''Secure''' websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Question owner

Recall that I'm able to go to the sites with pdf's with edge. I should still try safe mode for Windows 10?

Recall that I'm able to go to the sites with pdf's with edge. I should still try safe mode for Windows 10?
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Yes. Just go in and see if the problem is gone.

Yes. Just go in and see if the problem is gone.

Question owner

In safe mode I have no access to the internet at all. The WiFi icon to the left of the date and time does not appear. The indicator light for WiFi is lighted. The speaker and battery icons are not displayed, either. I used msconfig, selected "boot" tab, and checked safe boot - minimal. I have Toshiba M645-S4070 with Win 10 Pro.

In safe mode I have no access to the internet at all. The WiFi icon to the left of the date and time does not appear. The indicator light for WiFi is lighted. The speaker and battery icons are not displayed, either. I used msconfig, selected "boot" tab, and checked safe boot - minimal. I have Toshiba M645-S4070 with Win 10 Pro.

Modified by jonpal

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

FredMcD said

Start your Computer in safe mode

with network support. Then start Firefox.
''FredMcD [[#answer-1110857|said]]'' <blockquote> Start your '''Computer''' in safe mode<br><br>with network support. Then start Firefox. </blockquote>

Question owner

I restarted as before, but checked safe boot - network. To find a pdf I google "a.c. no. " and pdf. A hit near the top is [PDF]fflanila - LawPhil www.lawphil.net/judjuris/juri2017/nov2017/pdf/ac_10564_2017.pdf Nov 7, 2017 - A.C. No. 10564 committing forgery and falsification of a deed of absolute sale, in breach of his lawyer's oath and in violation of the laws. I clicked on the top line [PDF]fflanila - LawPhil a new tab opens, but is not changed to the lawphil.net address. Then I opened a new tab and manually entered www.lawphil.net/judjuris/juri2017/nov2017/pdf/ac_10564_2017.pdf Paste & go, and get same result as before: nearly instant white screen.

I restarted as before, but checked safe boot - network. To find a pdf I google "a.c. no. " and pdf. A hit near the top is [PDF]fflanila - LawPhil www.lawphil.net/judjuris/juri2017/nov2017/pdf/ac_10564_2017.pdf Nov 7, 2017 - A.C. No. 10564 committing forgery and falsification of a deed of absolute sale, in breach of his lawyer's oath and in violation of the laws. I clicked on the top line [PDF]fflanila - LawPhil a new tab opens, but is not changed to the lawphil.net address. Then I opened a new tab and manually entered www.lawphil.net/judjuris/juri2017/nov2017/pdf/ac_10564_2017.pdf Paste & go, and get same result as before: nearly instant white screen.
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

I called for more help.

I called for more help.
cor-el
  • Top 10 Contributor
  • Moderator
17465 solutions 157833 answers

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.


Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

See also:

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content. *https://developer.mozilla.org/en/Tools/Web_Console You can check the Network Monitor to see if content is blocked or otherwise fails to load. *https://developer.mozilla.org/en/Tools/Network_Monitor If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log. ---- Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10 See also: *http://kb.mozillazine.org/Error_loading_websites