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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by philipp

Gravzzy
Gravzzy
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Hi all,

I guess I'm not the only one who has this problem... Since the latest Firefox update to the 59.0.2 version I can no longer load the outlook.com page on my I-Mac with OS 10.9.5, altough I have no problem to do it on the Mac book air...?? What it does when I try to open or refresh the outlook.com page is that it begins to load, enough so I see my new emails but the page crashes before I even can open a mail, the ads on the right don't have the time to load either. I tried the workaround by editing the stylo parameters but it doesn't change a thing. And of course I tried to restart everything quite a few times. I'm sending several crash reports a day but to my surprise it appears Mozilla haven't come back with a fix for that after a week. Does anybody have a clue of how making it work whitout having to restore Firefox's previous version?

Thanks!

Hi all, I guess I'm not the only one who has this problem... Since the latest Firefox update to the 59.0.2 version I can no longer load the outlook.com page on my I-Mac with OS 10.9.5, altough I have no problem to do it on the Mac book air...?? What it does when I try to open or refresh the outlook.com page is that it begins to load, enough so I see my new emails but the page crashes before I even can open a mail, the ads on the right don't have the time to load either. I tried the workaround by editing the stylo parameters but it doesn't change a thing. And of course I tried to restart everything quite a few times. I'm sending several crash reports a day but to my surprise it appears Mozilla haven't come back with a fix for that after a week. Does anybody have a clue of how making it work whitout having to restore Firefox's previous version? Thanks!

All Replies (1)

philipp
philipp
  • Moderator
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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.