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Websites become unresponsive but can still be scrolled through and the hand cursor appears all the time

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In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything) but you can still scroll through them (at least a bit - after that point, it's just plain white). At these times, the cursor is the hand one, during the whole unresponsiveness episode, as if everything was clickable (though obviously clicking does nothing). You also can't close the tab during this tab - the only way is either to wait a good 30 seconds for it to unfreeze or to change to a different tab and close the unresponsive one. When you do change tabs, though, the newly opened tab sometimes disappears completely, with a radial loading circle appearing in the middle of the screen for a few seconds before it magically reappears (it does _not_ reload, though!). From what I've been able to observe, this tends to appear on content-heavy websites like Reddit, Facebook and YouTube most often.

What is happening? I haven't changed my browsing habits in the past weeks, nor have I installed any new add-ons. I've tried disabling the ones I have but it's still happening with them turned off. What else may I try?

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything) but you can still scroll through them (at least a bit - after that point, it's just plain white). At these times, the cursor is the hand one, during the whole unresponsiveness episode, as if everything was clickable (though obviously clicking does nothing). You also can't close the tab during this tab - the only way is either to wait a good 30 seconds for it to unfreeze or to change to a different tab and close the unresponsive one. When you do change tabs, though, the newly opened tab sometimes disappears completely, with a radial loading circle appearing in the middle of the screen for a few seconds before it magically reappears (it does _not_ reload, though!). From what I've been able to observe, this tends to appear on content-heavy websites like Reddit, Facebook and YouTube most often. What is happening? I haven't changed my browsing habits in the past weeks, nor have I installed any new add-ons. I've tried disabling the ones I have but it's still happening with them turned off. What else may I try?

Modified by Tigro

Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0

More Information

Shadow110 1072 solutions 14836 answers

Hi how about try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 60.0.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

Hi how about try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Reinstall with Current Release Firefox 60.0.0 with a Full Version Installer *https://www.mozilla.org/firefox/all/ Please let us know if this solved your issue or if need further assistance.
FredMcD
  • Top 10 Contributor
4187 solutions 58443 answers

How long does the browser run before it freezes?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

How long does the browser run before it freezes? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
FredMcD
  • Top 10 Contributor
4187 solutions 58443 answers
https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Question owner

Pkshadow said

Hi how about try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

OK, tried it - doesn't fix the problem though :(


FredMcD said

How long does the browser run before it freezes? Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Sometimes a good while (like an hour or so), sometimes it happens within 5 minut of starting up the computer and starting the browser - so there's no real regularity. I've tried the Safe Mode after you recommended it - it's still happening (it seems like it's less frequent maybe but still there).


FredMcD said

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Regretfully none of these really apply to my situation. - My browser is not slow when using it apart from those times, - it doesn't freeze in the sense that the whole program freezes and I have to kill the process but rather the freezes appear within the program, in the tabs; I don't get the "Firefox is already running, but is not responding." either, - neither CPU nor RAM usage is higher than at other times when this happens

''Pkshadow [[#answer-1109737|said]]'' <blockquote> Hi how about try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. </blockquote> OK, tried it - doesn't fix the problem though :( ''FredMcD [[#answer-1109783|said]]'' <blockquote> How long does the browser run before it freezes? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? </blockquote> Sometimes a good while (like an hour or so), sometimes it happens within 5 minut of starting up the computer and starting the browser - so there's no real regularity. I've tried the Safe Mode after you recommended it - it's still happening (it seems like it's less frequent maybe but still there). ''FredMcD [[#answer-1109784|said]]'' <blockquote> https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding </blockquote> Regretfully none of these really apply to my situation. - My browser is not slow when using it apart from those times, - it doesn't freeze in the sense that the whole program freezes and I have to kill the process but rather the freezes appear within the program, in the tabs; I don't get the "Firefox is already running, but is not responding." either, - neither CPU nor RAM usage is higher than at other times when this happens
FredMcD
  • Top 10 Contributor
4187 solutions 58443 answers

FredMcD said

How long does the browser run before it freezes?

Tigro said

Sometimes a good while (like an hour or so), sometimes it happens within 5 minut of starting up the computer and starting the browser

That will make it harder to track down the problem.


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

''FredMcD [[#answer-1109783|said]]'' <blockquote> How long does the browser run before it freezes? </blockquote> ''Tigro [[#answer-1110273|said]]'' <blockquote> Sometimes a good while (like an hour or so), sometimes it happens within 5 minut of starting up the computer and starting the browser </blockquote> That will make it harder to track down the problem. -------------- Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Now in the Reply Box on the forum page, do a right-click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''
FredMcD
  • Top 10 Contributor
4187 solutions 58443 answers

Tigro said

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything)

What is on these pages? Players, pictures . . . . .

Is this with many web pages, some, a few?

''Tigro [[#question-1216922|said]]'' <blockquote> In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything) </blockquote> What is on these pages? Players, pictures . . . . . Is this with many web pages, some, a few?

Question owner

FredMcD said

What is on these pages? Players, pictures . . . . . Is this with many web pages, some, a few?

This mostly happens on content-intensive websites like I mentioned. Had it happen to me on Reddit, YouTube, Facebook and some news websites which feature a lot of images and links simultaneously (onet.pl for example). So I think the common theme is a lot of media content on a website (though I don't have to start any video for example - often scrolling through the website is enough, even when the players are hidden, like on Reddit for example).

FredMcD said

FredMcD said
How long does the browser run before it freezes?

Tigro said

Sometimes a good while (like an hour or so), sometimes it happens within 5 minut of starting up the computer and starting the browser

That will make it harder to track down the problem.


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

OK, here goes:

Application Basics


Name: Firefox Version: 60.0 Build ID: 20180503143129 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0 OS: Windows_NT 6.1 Multiprocess Windows: 1/1 (Enabled by default) Web Content Processes: 5/4 Stylo: content = true (enabled by default), chrome = true (enabled by default) Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports (including 1 pending crash in the given time range)

Firefox Features


Name: Activity Stream Version: 2018.04.20.1103-b3b95672 ID: activity-stream@mozilla.org

Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org

Name: Firefox Screenshots Version: 30.1.0 ID: screenshots@mozilla.org

Name: Follow-on Search Telemetry Version: 0.9.6 ID: followonsearch@mozilla.com

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org

Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com

Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org

Extensions


Name: Check4Change Version: 2.2.2 Enabled: true ID: check4change-owner@mozdev.org

Name: Form History Control (II) Version: 2.0.3.2 Enabled: true ID: formhistory@yahoo.com

Name: In My Pocket Version: 0.7.2 Enabled: true ID: {cd7e22de-2e34-40f0-aeff-cec824cbccac}

Name: Reddit Enhancement Suite Version: 5.12.2 Enabled: true ID: jid1-xUfzOsOFlzSOXg@jetpack

Name: uBlock Origin Version: 1.16.4 Enabled: true ID: uBlock0@raymondhill.net

Name: Bitdefender Wallet Version: 21.1.10 Enabled: false ID: bdwtwe@bitdefender.com

Name: DownThemAll! Version: 3.0.8 Enabled: false ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}

Name: Firebug Version: 2.0.19 Enabled: false ID: firebug@software.joehewitt.com

Name: Greasemonkey Version: 4.3 Enabled: false ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

Name: Lazarus: Form Recovery Version: 2.3.1-signed.1-signed Enabled: false ID: lazarus@interclue.com

Name: Pocket Version: 3.0.6.1-signed Enabled: false ID: isreaditlater@ideashower.com

Name: Take Webpage Screenshots Entirely - FireShot Version: 0.98.94.12 Enabled: false ID: {0b457cAA-602d-484a-8fe7-c1d894a011ba}

Security Software


Type:

Type:

Type:

Graphics


Features Compositing: Basic Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009796) EGL_VERSION: 1.4 (ANGLE 2.1.0.7edc21933ef1) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (AMD Radeon R9 200 Series Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.7edc21933ef1) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009796) EGL_VERSION: 1.4 (ANGLE 2.1.0.7edc21933ef1) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (AMD Radeon R9 200 Series Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.7edc21933ef1) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_unif

''FredMcD [[#answer-1110285|said]]'' <blockquote> What is on these pages? Players, pictures . . . . . Is this with many web pages, some, a few? </blockquote> This mostly happens on content-intensive websites like I mentioned. Had it happen to me on Reddit, YouTube, Facebook and some news websites which feature a lot of images and links simultaneously (onet.pl for example). So I think the common theme is a lot of media content on a website (though I don't have to start any video for example - often scrolling through the website is enough, even when the players are hidden, like on Reddit for example). ''FredMcD [[#answer-1110284|said]]'' <blockquote> ''FredMcD [[#answer-1109783|said]]'' <blockquote> How long does the browser run before it freezes? </blockquote> ''Tigro [[#answer-1110273|said]]'' <blockquote> Sometimes a good while (like an hour or so), sometimes it happens within 5 minut of starting up the computer and starting the browser </blockquote> That will make it harder to track down the problem. -------------- Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Now in the Reply Box on the forum page, do a right-click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.''' </blockquote> OK, here goes: Application Basics ------------------ Name: Firefox Version: 60.0 Build ID: 20180503143129 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0 OS: Windows_NT 6.1 Multiprocess Windows: 1/1 (Enabled by default) Web Content Processes: 5/4 Stylo: content = true (enabled by default), chrome = true (enabled by default) Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports (including 1 pending crash in the given time range) Firefox Features ---------------- Name: Activity Stream Version: 2018.04.20.1103-b3b95672 ID: activity-stream@mozilla.org Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org Name: Firefox Screenshots Version: 30.1.0 ID: screenshots@mozilla.org Name: Follow-on Search Telemetry Version: 0.9.6 ID: followonsearch@mozilla.com Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org Extensions ---------- Name: Check4Change Version: 2.2.2 Enabled: true ID: check4change-owner@mozdev.org Name: Form History Control (II) Version: 2.0.3.2 Enabled: true ID: formhistory@yahoo.com Name: In My Pocket Version: 0.7.2 Enabled: true ID: {cd7e22de-2e34-40f0-aeff-cec824cbccac} Name: Reddit Enhancement Suite Version: 5.12.2 Enabled: true ID: jid1-xUfzOsOFlzSOXg@jetpack Name: uBlock Origin Version: 1.16.4 Enabled: true ID: uBlock0@raymondhill.net Name: Bitdefender Wallet Version: 21.1.10 Enabled: false ID: bdwtwe@bitdefender.com Name: DownThemAll! Version: 3.0.8 Enabled: false ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8} Name: Firebug Version: 2.0.19 Enabled: false ID: firebug@software.joehewitt.com Name: Greasemonkey Version: 4.3 Enabled: false ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781} Name: Lazarus: Form Recovery Version: 2.3.1-signed.1-signed Enabled: false ID: lazarus@interclue.com Name: Pocket Version: 3.0.6.1-signed Enabled: false ID: isreaditlater@ideashower.com Name: Take Webpage Screenshots Entirely - FireShot Version: 0.98.94.12 Enabled: false ID: {0b457cAA-602d-484a-8fe7-c1d894a011ba} Security Software ----------------- Type: Type: Type: Graphics -------- Features Compositing: Basic Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009796) EGL_VERSION: 1.4 (ANGLE 2.1.0.7edc21933ef1) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (AMD Radeon R9 200 Series Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.7edc21933ef1) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009796) EGL_VERSION: 1.4 (ANGLE 2.1.0.7edc21933ef1) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (AMD Radeon R9 200 Series Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.7edc21933ef1) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_unif
FredMcD
  • Top 10 Contributor
4187 solutions 58443 answers

Tigro said

Crash Reports for the Last 3 Days

All Crash Reports (including 1 pending crash in the given time range)

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

''Tigro [[#answer-1110894|said]]'' <blockquote> Crash Reports for the Last 3 Days<br> <br> All Crash Reports (including 1 pending crash in the given time range) </blockquote> Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx29|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Question owner

FredMcD said

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

OK, here they are:

  1. bp-550a77db-7e37-47cb-9890-6478b0180512
  2. bp-e149f9b7-789c-44f9-9f27-bf5570180512
  3. bp-7cdd9660-eda4-45ab-86f6-e8e750180512
  4. bp-0d00d678-4a3a-4a8b-bb86-318cc0180512
  5. bp-b06c9308-b452-4cd8-b62c-0110b0180512
  6. bp-647f0eb8-10c2-48d7-ae02-2ae9b0180512
  7. bp-1f436f2c-ae6f-4dd1-a17e-c5e8f0180512
''FredMcD [[#answer-1110960|said]]'' <blockquote> Using your mouse, '''mark''' the '''most recent 7 - 10''' crash reports, and copy them. Now go to the reply box and paste them in. </blockquote> OK, here they are: # bp-550a77db-7e37-47cb-9890-6478b0180512 # bp-e149f9b7-789c-44f9-9f27-bf5570180512 # bp-7cdd9660-eda4-45ab-86f6-e8e750180512 # bp-0d00d678-4a3a-4a8b-bb86-318cc0180512 # bp-b06c9308-b452-4cd8-b62c-0110b0180512 # bp-647f0eb8-10c2-48d7-ae02-2ae9b0180512 # bp-1f436f2c-ae6f-4dd1-a17e-c5e8f0180512
FredMcD
  • Top 10 Contributor
4187 solutions 58443 answers

I called for more help

bp-550a77db-7e37-47cb-9890-6478b0180512 bp-e149f9b7-789c-44f9-9f27-bf5570180512

Signature: IPCError-browser | ShutDownKill

Date Processed 2018-05-12 18:35:40 Date Processed 2018-05-12 18:33:57

Attention Sumo's there are 25 related bug reports including; 1452499 You are not authorized to access bug

I called for more help bp-550a77db-7e37-47cb-9890-6478b0180512 bp-e149f9b7-789c-44f9-9f27-bf5570180512 Signature: IPCError-browser | ShutDownKill Date Processed 2018-05-12 18:35:40 Date Processed 2018-05-12 18:33:57 Attention Sumo's there are 25 related bug reports including; 1452499 You are not authorized to access bug
cor-el
  • Top 10 Contributor
  • Moderator
17335 solutions 156738 answers

Note that you shouldn't look at the processed time, but at the crash time.

This report for instance is from April.

  • bp-550a77db-7e37-47cb-9890-6478b0180512
    • Firefox 59.0.2 Crash Report [@ IPCError-browser | ShutDownKill ]
    • CrashTime : Tue, 03 Apr 2018 18:00:33 GMT

This is more recent.

  • bp-1f436f2c-ae6f-4dd1-a17e-c5e8f0180512
    • Firefox 59.0.3 Crash Report [@ IPCError-browser | ShutDownKill ]
    • CrashTime : Thu, 10 May 2018 20:45:49 GMT

Does the Web Console show any error messages?

Note that you shouldn't look at the processed time, but at the crash time. This report for instance is from April. *bp-550a77db-7e37-47cb-9890-6478b0180512 **Firefox 59.0.2 Crash Report [@ IPCError-browser | ShutDownKill ] **CrashTime : Tue, 03 Apr 2018 18:00:33 GMT This is more recent. *bp-1f436f2c-ae6f-4dd1-a17e-c5e8f0180512 **Firefox 59.0.3 Crash Report [@ IPCError-browser | ShutDownKill ] **CrashTime : Thu, 10 May 2018 20:45:49 GMT ---- Does the Web Console show any error messages? *"3-bar" menu button or Tools -> Web Developer *https://developer.mozilla.org/en/Tools/Web_Console

Question owner

cor-el said

Does the Web Console show any error messages?

Yep, for example just now it happened on Reddit when I tried to expand a photo when scrolling through its homepage. Here's what the console says (censored my Reddit username :)):

Loading failed for the <script> with source “https://www.redditstatic.com/moat/moatframe.js”. www.reddit.com:1 Loading failed for the <script> with source “https://c.amazon-adsystem.com/aax2/apstag.js”. www.reddit.com:1 Error loading userinfo for <myRedditUsername> Error: https://www.reddit.com/user/<myRedditUsername>/about.json?app=res failed with status 404 Stack trace: FetchError@moz-extension://5f7fc32b-4282-4ea0-bd92-7e52ad0f247a/foreground.entry.js:3516:3 ajax@moz-extension://5f7fc32b-4282-4ea0-bd92-7e52ad0f247a/foreground.entry.js:3544:9 foreground.entry.js:12003:4

''cor-el [[#answer-1111100|said]]'' <blockquote> Does the Web Console show any error messages? *"3-bar" menu button or Tools -> Web Developer *https://developer.mozilla.org/en/Tools/Web_Console </blockquote> Yep, for example just now it happened on Reddit when I tried to expand a photo when scrolling through its homepage. Here's what the console says (censored my Reddit username :)): Loading failed for the <script> with source “https://www.redditstatic.com/moat/moatframe.js”. www.reddit.com:1 Loading failed for the <script> with source “https://c.amazon-adsystem.com/aax2/apstag.js”. www.reddit.com:1 Error loading userinfo for <myRedditUsername> Error: https://www.reddit.com/user/<myRedditUsername>/about.json?app=res failed with status 404 Stack trace: FetchError@moz-extension://5f7fc32b-4282-4ea0-bd92-7e52ad0f247a/foreground.entry.js:3516:3 ajax@moz-extension://5f7fc32b-4282-4ea0-bd92-7e52ad0f247a/foreground.entry.js:3544:9 foreground.entry.js:12003:4

Modified by Tigro

Question owner

OK, now it also happened when I was trying to browse google images search results (again - a lot of pictures on one website; this seems to be the commong theme). The console only output something like this (all warnings, no errors though):

CSI/tbsd_ cb=gapi.loaded_0:456:127 CSI/_tbnd cb=gapi.loaded_0:456:127 Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive. Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified

OK, now it also happened when I was trying to browse google images search results (again - a lot of pictures on one website; this seems to be the commong theme). The console only output something like this (all warnings, no errors though): CSI/tbsd_ cb=gapi.loaded_0:456:127 CSI/_tbnd cb=gapi.loaded_0:456:127 Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive. Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified
Pj 42 solutions 869 answers

Tigro said

OK, now it also happened when I was trying to browse google images search results (again - a lot of pictures on one website; this seems to be the common theme)...

What's your update on this?

What kind of computer, OS, HD (and space remaining), 1, 2, or 4 CPUs? Do you have a video card? Do you have 'Hardware Acceleration' checked under Options if you have a Video Card? Do you have Multiprocessors '2' or '4' checked under options if you have a Duo or Quad CPU system?

(I have Duo, so I have '2' checked.)

I found out that if I set my Windows-7 Pro 64-Bit SP1 Paging File too low, I greatly reduced hard disk crunching activity, but I kept getting a Windows-7 pop-up saying I'm too low on Memory! (Sigh)

So, I was at 8GB for the Paging File and it recommends over 12GB! It was disk-crunching too much already at 8GB! Dare I move it to 12GB?

I'm testing at 1Gb now. I'll up it a bit at a time if necessary. I'm now using a 16GB USB Flash Drive as a 'Dedicated ReadyBoost' Drive (Set at Windows recommended 4GB). Like a RamDrive, I guess.

Does your Extensions Auto-update? Did you try Disabling them or try 'Safe Mode'? Perhaps an Extension could be the problem? (if it auto-updated or did you recently do a manual update of one or more of the Extensions - and now the 'problem'?)

How many browsers Windows and Tabs are running when this happens?

I'm trying some different settings to help my ancient old system (Nov 2010 desktop) handle this 'Quantum Leap' of FireFox. I got 10 browser windows opened now. One window has over 480 Tabs (down from 600+).

- Pj  (Windows-7 Pro SP1 64-Bit, Video Card 8+ years old.)
''Tigro [[#answer-1112327|said]]'' <blockquote> OK, now it also happened when I was trying to browse google images search results (again - a lot of pictures on one website; this seems to be the common theme)... </blockquote> What's your update on this? What kind of computer, OS, HD (and space remaining), 1, 2, or 4 CPUs? Do you have a video card? Do you have 'Hardware Acceleration' checked under Options if you have a Video Card? Do you have Multiprocessors '2' or '4' checked under options if you have a Duo or Quad CPU system? (I have Duo, so I have '2' checked.) I found out that if I set my Windows-7 Pro 64-Bit SP1 Paging File too low, I greatly reduced hard disk crunching activity, but I kept getting a Windows-7 pop-up saying I'm too low on Memory! (Sigh) So, I was at 8GB for the Paging File and it recommends over 12GB! It was disk-crunching too much already at 8GB! Dare I move it to 12GB? I'm testing at 1Gb now. I'll up it a bit at a time if necessary. I'm now using a 16GB USB Flash Drive as a 'Dedicated ReadyBoost' Drive (Set at Windows recommended 4GB). Like a RamDrive, I guess. Does your Extensions Auto-update? Did you try Disabling them or try 'Safe Mode'? Perhaps an Extension could be the problem? (if it auto-updated or did you recently do a manual update of one or more of the Extensions - and now the 'problem'?) How many browsers Windows and Tabs are running when this happens? I'm trying some different settings to help my ancient old system (Nov 2010 desktop) handle this 'Quantum Leap' of FireFox. I got 10 browser windows opened now. One window has over 480 Tabs (down from 600+). - Pj (Windows-7 Pro SP1 64-Bit, Video Card 8+ years old.)

Question owner

Pj said

What's your update on this?

Regretfully, this just keeps happening and I'm unable to fix it so I wouldn't say it's too great :/

Pj said

What kind of computer, OS, HD (and space remaining), 1, 2, or 4 CPUs? Do you have a video card? Do you have 'Hardware Acceleration' checked under Options if you have a Video Card? Do you have Multiprocessors '2' or '4' checked under options if you have a Duo or Quad CPU system?

PC with 8 gigs of RAM, Firefox resides on a 120GB SSD with 30GB free, one processor (i5-4670k). I have Hardware Acceleration turned off and processess limited to the default 4. I'd been running Windows 7 when I created this topic but later upgraded to Windows 10 hoping this would help in any way but it did not - nothing changed.

Pj said

I found out that if I set my Windows-7 Pro 64-Bit SP1 Paging File too low, I greatly reduced hard disk crunching activity, but I kept getting a Windows-7 pop-up saying I'm too low on Memory! (Sigh)

This does not happen in my case, though :( I don't get alerts about anything, the window does not freeze - only the content does.

Pj said

Does your Extensions Auto-update? Did you try Disabling them or try 'Safe Mode'? Perhaps an Extension could be the problem? (if it auto-updated or did you recently do a manual update of one or more of the Extensions - and now the 'problem'?)

Yep, they do auto-update. Tried both disabling them all, disabling them selectively and safe mode, all to no avail (I even described it in one of the previous answers). Thus, I'm not sure the extensions are to blame.

Pj said

How many browsers Windows and Tabs are running when this happens?

One browser, normally I have only a couple of tabs open. This problem happens regardless of that number, though - sometimes when I have one tab only, sometimes when there are 20.

''Pj [[#answer-1123415|said]]'' <blockquote> What's your update on this? </blockquote> Regretfully, this just keeps happening and I'm unable to fix it so I wouldn't say it's too great :/ ''Pj [[#answer-1123415|said]]'' <blockquote> What kind of computer, OS, HD (and space remaining), 1, 2, or 4 CPUs? Do you have a video card? Do you have 'Hardware Acceleration' checked under Options if you have a Video Card? Do you have Multiprocessors '2' or '4' checked under options if you have a Duo or Quad CPU system? </blockquote> PC with 8 gigs of RAM, Firefox resides on a 120GB SSD with 30GB free, one processor (i5-4670k). I have Hardware Acceleration turned off and processess limited to the default 4. I'd been running Windows 7 when I created this topic but later upgraded to Windows 10 hoping this would help in any way but it did not - nothing changed. ''Pj [[#answer-1123415|said]]'' <blockquote> I found out that if I set my Windows-7 Pro 64-Bit SP1 Paging File too low, I greatly reduced hard disk crunching activity, but I kept getting a Windows-7 pop-up saying I'm too low on Memory! (Sigh) </blockquote> This does not happen in my case, though :( I don't get alerts about anything, the window does not freeze - only the content does. ''Pj [[#answer-1123415|said]]'' <blockquote> Does your Extensions Auto-update? Did you try Disabling them or try 'Safe Mode'? Perhaps an Extension could be the problem? (if it auto-updated or did you recently do a manual update of one or more of the Extensions - and now the 'problem'?) </blockquote> Yep, they do auto-update. Tried both disabling them all, disabling them selectively and safe mode, all to no avail (I even described it in one of the previous answers). Thus, I'm not sure the extensions are to blame. ''Pj [[#answer-1123415|said]]'' <blockquote> How many browsers Windows and Tabs are running when this happens? </blockquote> One browser, normally I have only a couple of tabs open. This problem happens regardless of that number, though - sometimes when I have one tab only, sometimes when there are 20.
Pj 42 solutions 869 answers

Tigro said

Regretfully, this just keeps happening and I'm unable to fix it so I wouldn't say it's too great :/ [I have a] PC with 8 gigs of RAM, Firefox resides on a 120GB SSD with 30GB free, one processor (i5-4670k). I have Hardware Acceleration turned off and processes limited to the default 4. I'd been running Windows 7 when I created this topic but later upgraded to Windows 10 hoping this would help in any way but it did not - nothing changed.

Ooh. 30GB Free seems pretty darn low. Maybe that's ok with SSD's?

I ran into trouble with less than 100GB Free with my 1 Terabyte drive. Currently, I have 213GB Free. An OS and all the various programs like to have a big 'room' to play in. 30GB Free is like everyone is jammed into a small bathroom. Quite crowded. I dunno, but is ok to be at 30GB Free with Windows 10? It's not with Windows-7. I dunno about 8.

That's a small hard drive you have by today's standard, I'd say. Having Windows 10 and that 'small' drive with ONLY 30GB Free seems it would be a problem, let alone with Windows-7.

1 processor? That setting should not be at '4', I'd guess. Have you tried '2' or '1'?

If you have a more recent Video Card with lots of memory on it, then I'd try to have Hardware Acceleration turned On.


-Pj
''Tigro [[#answer-1123801|said]]'' <blockquote> Regretfully, this just keeps happening and I'm unable to fix it so I wouldn't say it's too great :/ [I have a] PC with 8 gigs of RAM, Firefox resides on a 120GB SSD with '''30GB''' free, one processor (i5-4670k). I have Hardware Acceleration turned off and processes limited to the '''default 4'''. I'd been running Windows 7 when I created this topic but later upgraded to Windows 10 hoping this would help in any way but it did not - nothing changed. </blockquote> Ooh. 30GB Free seems pretty darn low. Maybe that's ok with SSD's? I ran into trouble with less than 100GB Free with my 1 Terabyte drive. Currently, I have 213GB Free. An OS and all the various programs like to have a big 'room' to play in. 30GB Free is like everyone is jammed into a small bathroom. Quite crowded. I dunno, but is ok to be at 30GB Free with Windows 10? It's not with Windows-7. I dunno about 8. That's a small hard drive you have by today's standard, I'd say. Having Windows 10 and that 'small' drive with ONLY 30GB Free seems it would be a problem, let alone with Windows-7. 1 processor? That setting should not be at '4', I'd guess. Have you tried '2' or '1'? If you have a more recent Video Card with lots of memory on it, then I'd try to have Hardware Acceleration turned On. -Pj