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I can’t open Firefox.

Posted

When I click on “open” it goes to the Firefox page where it asks me to click on “open”, when I click on open it takes me back to the Firefox page I was previously on which I had just clicked on! Just goes back and forth. What do I do now???

When I click on “open” it goes to the Firefox page where it asks me to click on “open”, when I click on open it takes me back to the Firefox page I was previously on which I had just clicked on! Just goes back and forth. What do I do now???

Additional System Details

Application

  • User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 11_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.0 Mobile/15E148 Safari/604.1

More Information

FredMcD
  • Top 10 Contributor
4398 solutions 61718 answers

When you start Firefox, it should load your homepage. What is the address of the 'open' page?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

When you start Firefox, it should load your homepage. What is the address of the 'open' page? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?