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Hello, how can I have a user and a passwor, because the application suddenly got blocked and is asking me for a user and a password for app protection

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  • Last reply by James

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Hallo,

I want to Know if the attached image is normal? and it asked me a user and a password, and I do not have it. I really do not know what happened, now is working ok again.

Thank you I hope someone can help me

Regards, Marisol O2

Hallo, I want to Know if the attached image is normal? and it asked me a user and a password, and I do not have it. I really do not know what happened, now is working ok again. Thank you I hope someone can help me Regards, Marisol O2
Attached screenshots

Chosen solution

This is 100% FAKE as they are preying on less experienced users who do not know the real Firefox updates are done by download from mozilla.org like www.mozilla.org/firefox/all/ or by internal software update (with a .mar file).

Firefox updates have never be served on a page on a random weird name website outside of *.mozilla.org/* and never by a extension.

Mozilla has already blocked a long list of fake extensions that usually has FF in name like the FF Gallery extension it is attempting to install or did if you allowed it. addons.mozilla.org/blocked/

One of the main things these fake extensions do is block access to the Addons Manager so users have to start Firefox in Safe-mode in order to uninstall it.

One of these fake updates extensions was mentioned at https://malwaretips.com/blogs/remove-big-searches/

Report the url of this site at https://www.mozilla.org/about/legal/fraud-report/ to help get it taken down.

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No Mozilla never does a manual update with Firefox. That's a fake.

https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

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Chosen Solution

This is 100% FAKE as they are preying on less experienced users who do not know the real Firefox updates are done by download from mozilla.org like www.mozilla.org/firefox/all/ or by internal software update (with a .mar file).

Firefox updates have never be served on a page on a random weird name website outside of *.mozilla.org/* and never by a extension.

Mozilla has already blocked a long list of fake extensions that usually has FF in name like the FF Gallery extension it is attempting to install or did if you allowed it. addons.mozilla.org/blocked/

One of the main things these fake extensions do is block access to the Addons Manager so users have to start Firefox in Safe-mode in order to uninstall it.

One of these fake updates extensions was mentioned at https://malwaretips.com/blogs/remove-big-searches/

Report the url of this site at https://www.mozilla.org/about/legal/fraud-report/ to help get it taken down.

Modified by James