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When I try to use Cornell's "AllAboutBirds.com" website, Firefox freezes (Safari doesn't), and I need to restart my computer to get Firefox back..

Posted

For years I've used Firefox and the AllAboutBirds.com website with no trouble. A few weeks ago Firefox started freezing up whenever I used the website. The website is for bird identification and has videos, sound clips, comparative photos, etc. FIrefox usually doesn't freeze up immediately when the website opens, only after I've clicked a link or two -- but it doesn't seem to matter which links. I just updated Adobe Flash and that does not help. As noted above, I can use the website with Safari, but I prefer to use Firefox. This does not happen on any other website I've visited.

Any suggestions welcome. Thanks!

For years I've used Firefox and the AllAboutBirds.com website with no trouble. A few weeks ago Firefox started freezing up whenever I used the website. The website is for bird identification and has videos, sound clips, comparative photos, etc. FIrefox usually doesn't freeze up immediately when the website opens, only after I've clicked a link or two -- but it doesn't seem to matter which links. I just updated Adobe Flash and that does not help. As noted above, I can use the website with Safari, but I prefer to use Firefox. This does not happen on any other website I've visited. Any suggestions welcome. Thanks!

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.11
  • Version 5.41.3.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Picasa plugin.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 29.0 r0
  • 5.1.30514.0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:48.0) Gecko/20100101 Firefox/48.0

More Information

FredMcD
  • Top 10 Contributor
4270 solutions 59896 answers

I tried loading http://allaboutbirds.com/ but all I got was a blue rectangle at the top of the page.

I got the same thing when I tried Win IE

I called for more help.

I tried loading http://allaboutbirds.com/ but all I got was a blue rectangle at the top of the page. I got the same thing when I tried Win IE I called for more help.
TyDraniu
  • Top 25 Contributor
338 solutions 1904 answers

This page redirects to the info "This page is for sale".

This page redirects to the info "This page is for sale".
Murphy 20 solutions 264 answers

The correct address (URL) to that site is :

www.allaboutbirds.org (org instead of 'com')

As for the problems you are experiencing : might be related to the fact that you're using (have to use, because of your OS version) an old Firefox version.

The site doesn't give any technical information - maybe you could contact them  ?

The correct address (URL) to that site is : www.allaboutbirds.org ('''org''' instead of 'com') As for the problems you are experiencing : might be related to the fact that you're using (''have'' to use, because of your OS version) an old Firefox version. The site doesn't give any technical information - maybe you could contact them ?