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I downloades "Honey" but it's not working. The icon ias dark gray

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by alan_r

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When I click on the "Honey" icon nothing happens, Do I have to download it again? How do I reactivate it?

When I click on the "Honey" icon nothing happens, Do I have to download it again? How do I reactivate it?

All Replies (2)

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Hi please go to 3 Bar Menu then add-ons and find Honey, see if it is active click More ..... If nothing going on there please find the Support Page and Email Contact that is listed on the Developers page as he states : " If you have any trouble email us " https://addons.mozilla.org/en-US/firefox/addon/honey/

Please let us know if this solved your issue or if need further assistance.

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This may have been caused by me, and likely others, highlighting the fact that there were a huge number of obviously fake recommendations for Honey - all in the form "Anonymous User" with different number and letter codes. I hope "Honey" developers and Mozilla are sorting this out.