Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why does it become unresponsive after 2 hrs on the same site?

  • 4 replies
  • 1 has this problem
  • Last reply by FredMcD

more options

Unresponsive after 2 hrs, always. Have to restart. Sometimes have to disconnect power because it's so slow, then restart.

All Replies (4)

more options

Are you talking about Firefox or your computer?

When you are on the site, are you actively doing something, or doing something like downloading or using a web camera?

Is this with many websites, some, a few?

more options

Usually on FB, making comments and viewing vids.

more options

on pc. But whichever site, it will slow to be unresponsive after 2 hrs.

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}