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A 'redirecting' webpage is remembering login credentials that I cannot delete. tried clearing active logins, cache, cookies, etc.

  • 6 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

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When trying to use the watch ESPN service, I select spectrum as my provider and it attempts to go to the login portal, but is somehow automatically authenticated with an old, no longer valid account. I have cleared all active logins, cache, cookies, checked for saved passwords in settings, etc. How could firefox (or the webpage) be remembering my information?

When trying to use the watch ESPN service, I select spectrum as my provider and it attempts to go to the login portal, but is somehow automatically authenticated with an old, no longer valid account. I have cleared all active logins, cache, cookies, checked for saved passwords in settings, etc. How could firefox (or the webpage) be remembering my information?

All Replies (6)

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eparnold said

I have cleared all active logins, cache, cookies, checked for saved passwords in settings, etc

Clear the information for ESPN and spectrum.

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FredMcD said

eparnold said
I have cleared all active logins, cache, cookies, checked for saved passwords in settings, etc

Clear the information for ESPN and spectrum.

Could you elaborate? How do I specifically target individual sites? Why would this be necessary if I've used the 'Everything' selection when clearing the same data from Clear Recent History?

Modified by eparnold

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Clear the information for ESPN and spectrum.

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As I said in the OP, I've done both of those things... several times in fact. It's not solving my issue

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I called for more help.