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No response when clicking desktop icon

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

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Have uninstalled and reinstalled, refreshed and started laptop in safe mode, Yet I still get no response when trying to open Mozilla. Beginner so have followed Mozilla’s troubleshooting guide with no luck. Any help greatly appreciated

All Replies (2)

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Is the problem on your iPhone? If not, What's your computer system and Firefox version?

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Ah, laptop.

I suggest removing the non-working shortcuts and creating new ones.