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No response when clicking desktop icon

Posted

Have uninstalled and reinstalled, refreshed and started laptop in safe mode, Yet I still get no response when trying to open Mozilla. Beginner so have followed Mozilla’s troubleshooting guide with no luck. Any help greatly appreciated

Have uninstalled and reinstalled, refreshed and started laptop in safe mode, Yet I still get no response when trying to open Mozilla. Beginner so have followed Mozilla’s troubleshooting guide with no luck. Any help greatly appreciated

Additional System Details

Application

  • User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 11_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.0 Mobile/15E148 Safari/604.1

More Information

FredMcD
  • Top 10 Contributor
4396 solutions 61649 answers

Is the problem on your iPhone? If not, What's your computer system and Firefox version?

Is the problem on your iPhone? If not, What's your computer system and Firefox version?
FredMcD
  • Top 10 Contributor
4396 solutions 61649 answers

Ah, laptop.

I suggest removing the non-working shortcuts and creating new ones.

Ah, laptop. I suggest removing the non-working shortcuts and creating new ones.