Problems with Quantum
I have also had the slowness and freezing problems with Quantum (although it initially worked very well).
But I have another odd issue where I open my saved tabs but the page shown is one from a past session. For instance when I close Firefox, I am on the Flickr home page, but when I restart Firefox it has taken me back to a previously visited page. This happens on quite a few tabs.
Like many others, I am a long time, and loyal, fan of Firefox, but there are so many issues with speed etc these days that my patience is growing thin. I hope that somebody can sort out these issues for me. Using Edge is like going from my push bike to my motor bike at present.
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All Replies (12)
Nuuk said
I have also had the slowness and freezing problems with Quantum
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
But I have another odd issue where I open my saved tabs but the page shown is one from a past session
https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf file.
Close Firefox. Open your file browser to this hidden location:
- Mac: *~/Library/Application Support/Firefox/Profiles
- Linux: *~/.mozilla/firefox/Profiles
- Windows: %AppData%\Mozilla\Firefox\Profiles
- *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
- Windows XP: C:\Documents and Settings\<user>\Application Data
\Mozilla\Firefox\Profiles\
Search for the above files. Then rename or delete them. Restart Firefox.
No, it didn't happen when I restarted in Safe Mode, but then it doesn't always happen anyway, just from time to time.
Check the Browser console to see, if there any session-related errors (like this below, for instance).
Could not write session state file Object { operation: "move", path: "C:\Users\user\AppData\Roaming\Mozilla\Firefox\Profiles\7w701c2s.default\sessionstore-backups\recovery.jsonlz4", winLastError: 5, stack: "", fileName: "(unknown module)", lineNumber: undefined } SessionFile.jsm:396
OK, I will have to wait until the problem occurs again, and then I will check the Browser Console.
You have to check the Console before the problem occurs. For instance before closing Firefox. PS. I use to have this issue, but it was fixed in version 59.
TyDraniu said
You have to check the Console before the problem occurs. For instance before closing Firefox. PS. I use to have this issue, but it was fixed in version 59.
Ah - OK, I will try and remember to check each time that I close Firefox. I also have v59.02 so hopefully the problem has been dealt with. I will report back here if the problem occurs again, or after a week if it doesn't.
I think that I have found the reason for the changed tabs. Firefox is sometimes not shutting down, and I am forced to use the Task manager to close it. It appears that after I do that, I get the problem with the tabs.
So it looks as though my problem is the slowness of Firefox, and it not wanting to shut down occasionally.
Hi, please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.
OK, I have followed those instruction to the letter BUT - my passwords will not restore from the file that I backed up on my Desktop. Any suggestions please?
For some reason when restoring tabs in the bookmarks panel, it doesn't show the bookmarks imported, but I am pleased to say that when I go to the menu, and select bookmarks, all are now restored.
I will report back on how Firefox runs now.
I am very sorry to say that Firefox is even worse after the re-install.
Opening a link in a new tab only works sometimes. Switching to a different tab results in a blank screen that I can't do anything with.
Closing down sometimes requires the Task Manager.
And it is still slow.
While typing in something it will often have a delay of several seconds before displaying what I have type.
How could Quantum work so well when I first installed it, and now be reduced to this?
Things have settled down. Opening a link in a new tab now appears to work OK. And generally, speed is OK.
But I still have an issue where I open up Firefox, and find the odd tab has reverted to a previous page, rather than the one that was open when I last closed Firefox.