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My password won't work, I get code, enter code, want to change password, can't log in to do so. Whats up with that?

  • 3 replies
  • 1 has this problem
  • 17 views
  • Last reply by GerBa

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I've had to do this every time I start Firefox.

Chosen solution

Hey, So there is no service or login by default on Firefox that would ask for a code unless you have an add-on offering a service or a master password set up?

Start Firefox is Safe Mode to disable any third party parts of your profile: Troubleshoot Firefox issues using Safe Mode

Also if you can take a screenshot of what you are seeing, this will help me better understand the service that is showing you that code. It oddly does not sound like Firefox.

I look forward to your reply.

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I called an administrator. Please wait

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Chosen Solution

Hey, So there is no service or login by default on Firefox that would ask for a code unless you have an add-on offering a service or a master password set up?

Start Firefox is Safe Mode to disable any third party parts of your profile: Troubleshoot Firefox issues using Safe Mode

Also if you can take a screenshot of what you are seeing, this will help me better understand the service that is showing you that code. It oddly does not sound like Firefox.

I look forward to your reply.

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I believe the problem really lies with my ATT.net Yahoo/My Yahoo as I had the same situation with my Google browser after I began using it again. The problem is in either browser it will not accept the stored password and I am stumped as to what to do as it wont let me in to change the stored password. I'm so confused. I'm in now because I haven't tried to change the password from the code as I'm not sure what to do next.

Thank you for the responses.