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Firefox crashes

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  • 1 has this problem
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  • Last reply by cor-el

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4 more crashes today after 2 yesterday. will send the error messages upon request. I have reported this before. I thought it might have gotten better as only two crashes yesterday but today after around four got bonkers again. Please help me / Could it be I have an avast blocker for ads and such running. Could this be the problem? Got rid of a full time running Malwarebytes and updated as much as I could except for motherboard drivers which I can not do. Might just have to jump shop as this interferes with doing my Amazon Mturk work. Might have to join the evil empire and go to chrome of all else fails and really do not want to. Any further advice might help. This all started with the new updates about 8 or 9 days ago.

All Replies (15)

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What are the specs of your computer? Does it crash with on page on or multiple tabs on? Are there heavy content displayed on the page (Video/Audio) while browsing? Are you using an addblocker?

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Crash reports are sent to the Mozilla servers. If you provide the crash id's, we can look them up for you.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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04d680d1-cc97-4c76-afae-7060d09a270b 3/27/2018 2:11 AM faa8ac99-0b66-4215-937b-331827269bf3 3/24/2018 3:23 AM 70cba7c8-f955-4dfa-befc-e2e59efab95f 3/22/2018 12:21 AM fc96ceb1-a13f-4854-a181-71c3bd2b881a 3/16/2018 8:18 PM cad09a6a-d5a4-494b-ad43-1f6995ba8b1f 3/16/2018 2:21 AM 952bfb3d-3f2f-4be2-b5be-d60c054d3c14 3/16/2018 2:21 AM 394d3c4b-cf04-49f2-9051-9ae5e113138a 3/16/2018 2:21 AM d390b3ee-56e7-444f-8d95-b3b1a5b03b54 3/6/2018 2:05 AM 52362a01-c5b3-4274-b17a-db05dd505b79 2/25/2018 3:59 AM 37ea9ce8-91f7-4395-aa96-3fe9f035bcf3 2/16/2018 2:00 AM 126866da-9c07-464c-985d-e3b8cc29ce93 2/14/2018 3:08 AM 2a3c294b-5884-44b8-86bd-fec51e219767 2/14/2018 3:08 AM 885072d5-670c-4793-ad59-7df4fa2900c5 1/27/2018 1:24 AM a35d54da-744a-4eb1-bca4-73aead0f87cd 1/25/2018 1:48 AM 1bbfa3a8-dd27-429f-979b-3fb5e97519a9 1/17/2018 12:27 AM 9af5c977-950a-4579-88c5-2da707fd2174 1/13/2018 7:58 PM 633eb147-fd1f-46cc-aba4-a7e40e49d5d4 1/10/2018 8:54 PM 6de77e4e-8cc6-4f44-8169-bba3cc17ee6b 1/10/2018 8:54 PM e530e23b-3f52-40db-ab39-ead457b53a95 1/9/2018 1:10 PM 2ad43407-f6b9-4e28-a95d-aadd635b907f 12/22/2017 1:42 AM 58cfd9b6-157e-4da6-be06-867ca739d05d 12/17/2017 1:58 AM c87e2b57-e0c0-4486-9082-1ae027fbb49b 12/12/2017 6:49 PM a7e88246-6823-46c9-8f98-91e17dc94c1c 12/8/2017 1:22 AM 0469a59a-1620-46b1-bd46-5f45cdd23cc8 12/7/2017 3:20 PM cb97a6aa-0fa1-4e1e-b447-3f828017e21b 12/6/2017 11:42 PM 9505d5b7-421c-4085-8889-37d0a3972b1b 11/29/2017 1:52 AM f51e274f-d6cd-4e69-b370-82f4a46a90d3 10/18/2017 8:54 PM 03503e8c-21e5-423d-9853-63e2ca1c0385 10/18/2017 2:57 AM 49c3451a-5b16-40d4-a87a-b828e89f1c84 9/23/2017 3:23 AM c32f6a17-d12b-412d-8e05-1959d81095a5 8/2/2017 11:05 AM b50e0c9e-7d50-469a-9858-682f763a9b03 7/4/2017 3:25 AM cb5d8a34-1ff1-4b42-9345-cb970b7ace62 4/25/2017 11:03 AM 8335465f-41ef-4225-a7f2-8bd3b67920f7 4/14/2017 12:02 PM 7f796ff2-b292-4776-8cec-fdba72d78bbb 3/12/2017 1:31 AM Submitted Crash Reports

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Please only submit the last 5 as that is all that will be needed. Please submit as per the URL instructions as need the bp- so it displays as a URL on this end in your reply. Not that the above is useless and you can edit them out. Thank you.

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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

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I do not understand. I sent you the top ten reports right? Which ones are missing?

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The reports you posted have not been submitted to Mozilla. Follow my instructions above.

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04d680d1-cc97-4c76-afae-7060d09a270b 3/27/2018 2:11 AM faa8ac99-0b66-4215-937b-331827269bf3 3/24/2018 3:23 AM 70cba7c8-f955-4dfa-befc-e2e59efab95f 3/22/2018 12:21 AM fc96ceb1-a13f-4854-a181-71c3bd2b881a 3/16/2018 8:18 PM cad09a6a-d5a4-494b-ad43-1f6995ba8b1f 3/16/2018 2:21 AM 952bfb3d-3f2f-4be2-b5be-d60c054d3c14 3/16/2018 2:21 AM 394d3c4b-cf04-49f2-9051-9ae5e113138a 3/16/2018 2:21 AM d390b3ee-56e7-444f-8d95-b3b1a5b03b54 3/6/2018 2:05 AM 52362a01-c5b3-4274-b17a-db05dd505b79 2/25/2018 3:59 AM 37ea9ce8-91f7-4395-aa96-3fe9f035bcf3 2/16/2018 2:00 AM 126866da-9c07-464c-985d-e3b8cc29ce93 2/14/2018 3:08 AM 2a3c294b-5884-44b8-86bd-fec51e219767 2/14/2018 3:08 AM 885072d5-670c-4793-ad59-7df4fa2900c5 1/27/2018 1:24 AM a35d54da-744a-4eb1-bca4-73aead0f87cd 1/25/2018 1:48 AM 1bbfa3a8-dd27-429f-979b-3fb5e97519a9 1/17/2018 12:27 AM 9af5c977-950a-4579-88c5-2da707fd2174 1/13/2018 7:58 PM 633eb147-fd1f-46cc-aba4-a7e40e49d5d4 1/10/2018 8:54 PM 6de77e4e-8cc6-4f44-8169-bba3cc17ee6b 1/10/2018 8:54 PM e530e23b-3f52-40db-ab39-ead457b53a95 1/9/2018 1:10 PM 2ad43407-f6b9-4e28-a95d-aadd635b907f 12/22/2017 1:42 AM 58cfd9b6-157e-4da6-be06-867ca739d05d 12/17/2017 1:58 AM c87e2b57-e0c0-4486-9082-1ae027fbb49b 12/12/2017 6:49 PM a7e88246-6823-46c9-8f98-91e17dc94c1c 12/8/2017 1:22 AM 0469a59a-1620-46b1-bd46-5f45cdd23cc8 12/7/2017 3:20 PM cb97a6aa-0fa1-4e1e-b447-3f828017e21b 12/6/2017 11:42 PM 9505d5b7-421c-4085-8889-37d0a3972b1b 11/29/2017 1:52 AM f51e274f-d6cd-4e69-b370-82f4a46a90d3 10/18/2017 8:54 PM 03503e8c-21e5-423d-9853-63e2ca1c0385 10/18/2017 2:57 AM 49c3451a-5b16-40d4-a87a-b828e89f1c84 9/23/2017 3:23 AM c32f6a17-d12b-412d-8e05-1959d81095a5 8/2/2017 11:05 AM b50e0c9e-7d50-469a-9858-682f763a9b03 7/4/2017 3:25 AM cb5d8a34-1ff1-4b42-9345-cb970b7ace62 4/25/2017 11:03 AM 8335465f-41ef-4225-a7f2-8bd3b67920f7 4/14/2017 12:02 PM 7f796ff2-b292-4776-8cec-fdba72d78bbb 3/12/2017 1:31 AM Submitted Crash Reports Report ID

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there is one more in the submitted ones if you want that from today. I am doing my best to provide you with info, I am nt technically oriented so I am sorry for making this so hard for you. i am trying my best

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FredMcD said

Note: If any reports do not have BP- in front of
the numbers/letters, click it to submit them.
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I submitted every one that does not have a bp in front of it. you now have all non BP reports. I trust i have not misunderstood you.

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This is the only one that has a BP report left. bp-105a4e3a-5069-44bb-abf7-743f50180329 dated from the 29th this evening / morning depending on how u look a it. That is all for tonight .

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newtogold said

This is the only one that has a BP report left. bp-105a4e3a-5069-44bb-abf7-743f50180329 dated from the 29th this evening / morning depending on how u look a it. That is all for tonight .

Please do not submit more. As I stated before need the bp- and that is the only one you sent. Good enough. It Shows a few things can work on. Please edit the other answers with no bp= as all of that is of no use to us and just taking scrolling room and we will be on page 2 in no time.

Sandbox Error and some others. Looking into it.

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Please update your Video Card Drivers to the last available drivers from 2015, you are running drivers from 2012. https://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064

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Locking this thread as a duplicate. Please continue in your original thread: [/questions/1211101]