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Cannot search the internet. Firefox is trying to go through www.freeipsafe.com even though I have never installed this.

Posted

When trying to search the internet in Firefox. I keep getting an error message that the proxy is not available. The search is trying to go through freeipsafe.com even though I have no proxy setup for Firefox. I have tried restarting but problem does not go away.

Regard Karl

When trying to search the internet in Firefox. I keep getting an error message that the proxy is not available. The search is trying to go through freeipsafe.com even though I have no proxy setup for Firefox. I have tried restarting but problem does not go away. Regard Karl

Chosen solution

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but other programs as well.

You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print.

You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does.

From now on, everyone needs to Use The Manual Option to put a stop to this.

Note that these programs can also change browser/computer settings.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299

More Information

FredMcD
  • Top 10 Contributor
4254 solutions 59582 answers

Chosen Solution

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but other programs as well.

You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print.

You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does.

From now on, everyone needs to Use The Manual Option to put a stop to this.

Note that these programs can also change browser/computer settings.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up. ---------------- It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but '''other programs as well. ''' You have heard of the '''fine print in shady''' '''contracts, ''' right? Well, some installers you need to look at the '''itsy bitsy teeny weeny fine print. ''' You are thinking you are giving the installer permission to install the program you want by using the '''recommended''' option. But if you use the '''Manual Option Instead, ''' you discover all kinds of stuff that '''you do not even know what it is or what it does. ''' From now on, everyone needs to '''Use The Manual Option''' to put a stop to this. '''Note''' that these programs can also change browser/computer settings.