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alcatel flame

  • 3 replies
  • 2 have this problem
  • Last reply by Tonnes

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Hello, I have an alcatel Flame with OS FireFox operating system that was super ok, the problem is that I have a factory reset and since then I'm stuck in the opening screen and it's not doing anything else. I ask you very much to help me with this. Thank you in advance for your answer

All Replies (3)

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When the device is switched off, try holding down both the power and volume up button, then choose "wipe data/factory reset" or "wipe cache partition", then reboot. Please report back.

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I have tried this option and there is no change. Thank you for your attention

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Could you elaborate on "the problem is that I have a factory reset"? Did you perform the reset yourself, i.e. what caused it to happen, and how?

Also, are you familiar with connecting the device to a PC in order to flash it or perform any (adb or fastboot) commands? See this page for more info.