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alcatel flame

Posted

Hello, I have an alcatel Flame with OS FireFox operating system that was super ok, the problem is that I have a factory reset and since then I'm stuck in the opening screen and it's not doing anything else. I ask you very much to help me with this. Thank you in advance for your answer

Hello, I have an alcatel Flame with OS FireFox operating system that was super ok, the problem is that I have a factory reset and since then I'm stuck in the opening screen and it's not doing anything else. I ask you very much to help me with this. Thank you in advance for your answer

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36

More Information

Tonnes
  • Locale Leader
246 solutions 1454 answers

When the device is switched off, try holding down both the power and volume up button, then choose "wipe data/factory reset" or "wipe cache partition", then reboot. Please report back.

When the device is switched off, try holding down both the power and volume up button, then choose "wipe data/factory reset" or "wipe cache partition", then reboot. Please report back.
soro4you 0 solutions 1 answers

I have tried this option and there is no change. Thank you for your attention

I have tried this option and there is no change. Thank you for your attention
Tonnes
  • Locale Leader
246 solutions 1454 answers

Could you elaborate on "the problem is that I have a factory reset"? Did you perform the reset yourself, i.e. what caused it to happen, and how?

Also, are you familiar with connecting the device to a PC in order to flash it or perform any (adb or fastboot) commands? See this page for more info.

Could you elaborate on "the problem is that I have a factory reset"? Did you perform the reset yourself, i.e. what caused it to happen, and how? Also, are you familiar with connecting the device to a PC in order to flash it or perform any (adb or fastboot) commands? See [https://developer.mozilla.org/en-US/docs/Archive/B2G_OS/Phone_guide/Flame this page] for more info.