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why is it Firefox dosen't run on Netflix, I keep getting erros that state up date firefox , when it is already the lateest version?

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  • Last reply by cor-el

Owenfin
Owenfin
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I keep getting errors when trying to watch Nertflix It states that the browser needs updating, when I have the latest veersion running. So whats up with tis?

I keep getting errors when trying to watch Nertflix It states that the browser needs updating, when I have the latest veersion running. So whats up with tis?

All Replies (3)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

http://www.howtogeek.com/113439/how-to-change-your-browsers-user-agent-without-installing-any-extensions/

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For over a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> cookies: "Show cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
cor-el
cor-el
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  • Top 10 Contributor
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You can check this pref on the about:config page to see if resist fingerprinting (RPT) is enabled and if this pref is user set (bold) reset to false via the right-click context menu.

  • privacy.resistFingerprinting = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.