aol verizon email thousands of duplicates
For a week now, my verizon.net (aol) email has been duplicating the inbox until I had 60,000. I managed to delete most yesterday and thought it was good until today when it started again...now only 9,000 but climbing. I have a separate gmail account on thunderbird which is not affected.
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What is your account type - POP or IMAP?
christ1 said
What is your account type - POP or IMAP?
Using POP. The problem started shortly after someone tried a randsomware, which I cleaned up. Don't know if that had something to do with the issue.
You can try to delete the file popstate.dat in your Thunderbird profile. Only do that when Thunderbird is closed. Follow the instructions from the article. http://kb.mozillazine.org/Popstate.dat
Well, I thought it was fixed. But no. I ended up archiving all inbox and it seemed fine for 2 days. This morning it did same...now have 11,000 in my inbox. I found with today's date the folliowing: gloda.index_msg ERROR Explosion in msgs classified handling...also, gloda.everybody ERROR. Any ideas?
You didn't tell whether you followed the suggested procedure.
Yes, I did. Would switching to IMAP solve the problem?
The problem started shortly after someone tried a randsomware, which I cleaned up.
I don't know what that means exactly. And how precisely did you clean up the 'ransomware'? Pay the ransom?
How many messages are there on the server? Do you leave messages on the server? If so, why?
If there's still some sort of malware active on your computer, trying to fix things in Thunderbird won't work.
Would switching to IMAP solve the problem?
It should work either way. Before thinking about IMAP you should understand what it is and how it works. Google is your friend.
cleaned up the malware. However, as the emails "reload" every few hours, one keeps popping up as malware being fixed by my program...a paypal email. The # of emails keeps multiplying by 2 unless I delete or archive, which doesn't help the main issue. Today there are 8000. Tomorrow there will be 16000. I will hunt and see what I can find.
one keeps popping up as malware being fixed by my program
What program? What popup? Can you imagine how annoying it is when having to explicitly ask for every little detail?
Modified by christ1
Sorry to have bothered you.
I have this problem, too, and expect that your problem has nothing to do with malware. Try decreasing the frequency that Thunderbird checks for new mail. I have 11k+ msgs (mostly duplicates) in my Inbox and had my frequency set to 10 minutes.
This posting, from MS, indicates that this can happen if the full Inbox cannot be processed within the configured interval. I changed it a few hours ago, and it may have helped.
https://support.microsoft.com/en-us/help/2685726/duplicate-emails-in-outlook-2010
re :one keeps popping up as malware being fixed by my program
If you have an Anti-Virus product scanning and 'fixing' files then it may be deleting files. If you are using something like 'CCLeaner' or any similar product that can clean up files then it could be deleting the 'popstate.dat' file and so everytime you open thunderbird a new popstate.dat file is being created and therefore will download everything on server. The popstate.dat file keeps a record of what has been downloaded, if something like CCLeaner is deleting that file then Thunderbird has no knowledge of what was previously downloaded.
Do not allow products like CCLeaner any access to any Thunderbird file or folder, they cause havoc deleting various files such as popstate.dat, session files and even password files etc.