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New emails get deleted instantly

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Got Beta version installed. Problem is that occasionally/rarely new emails coming in appear briefly and vanish completely. Luckily I use Mailwasher Pro and retrieve them from there.

Got Beta version installed. Problem is that occasionally/rarely new emails coming in appear briefly and vanish completely. Luckily I use Mailwasher Pro and retrieve them from there.

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36/TDapGkX8-23

More Information

Zenos 2265 solutions 12258 answers

Where does Mailwasher find them? Which folder? It's looking at the server so if it can find them there they haven't really been deleted.

Where does Mailwasher find them? Which folder? It's looking at the server so if it can find them there they haven't really been deleted.

Question owner

Mailwasher retains them in the recycle bin. I delete from Mailwasher once I've selected those I want to keep and launched the mail program (in this case Mailbird) to download them. When Mailbird launched, the downloaded email appeared briefly (10 seconds) and then disappeared.

Mailwasher retains them in the recycle bin. I delete from Mailwasher once I've selected those I want to keep and launched the mail program (in this case Mailbird) to download them. When Mailbird launched, the downloaded email appeared briefly (10 seconds) and then disappeared.

Question owner

Still happening. Check Mailwasher delete previews I don't want and mark for delete. The 'Wash Mail' which: 1. deletes those I marked for deletion and 2. Launches the email program (Mailbird) and the mail not deleted gets downloaded to Mailbird. As often as not, I get to view it on MB (Inmail). But when I later relaunch MB, it has disappeared altogether. Then I have to recover from Mailwasher 'Deleted Items' folder. Which is a total PITA. Makes MB unusable for me with this error.

Still happening. Check Mailwasher delete previews I don't want and mark for delete. The 'Wash Mail' which: 1. deletes those I marked for deletion and 2. Launches the email program (Mailbird) and the mail not deleted gets downloaded to Mailbird. As often as not, I get to view it on MB (Inmail). But when I later relaunch MB, it has disappeared altogether. Then I have to recover from Mailwasher 'Deleted Items' folder. Which is a total PITA. Makes MB unusable for me with this error.
Zenos 2265 solutions 12258 answers

You keep saying "Mailbird". This is a Thunderbird support forum.

You keep saying "Mailbird". This is a ''Thunderbird ''support forum.

Question owner

Finger trouble. I think the majority of people would realise it was a small mistake. For the sake of clarity, the whole of this thread is referring to Mailbird. Not a huge surprise since this is the Mozilla Forum. Hey-ho.

Finger trouble. I think the majority of people would realise it was a small mistake. For the sake of clarity, the whole of this thread is referring to Mailbird. Not a huge surprise since this is the Mozilla Forum. Hey-ho.
Matt
  • Top 10 Contributor
  • Moderator
3275 solutions 22576 answers

Still you talk of Mailbird. Mailbird is a desktop email client for Windows 7, 8 and 10, inspired by the Sparrow email client for OS X. Wikipedia. So it is not a small mistake. And to quote your last response.

For the sake of clarity, the whole of this thread is referring to Mailbird.

If that is correct, I suggest you seek support in the mailbird forum. here https://support.getmailbird.com/hc/en-us

I think you are just persisting in calling Thunderbird mailbird. If that is the case, what you are doing is akin to walking into a Ford dealership and asking for help with your Audi and saying it is only a small error that you really meant your Ford Explorer and then asking again for help with your Audi. So far al you have done is clarified you are asking in the wrong forum for the wrong product.

Assuming it is Thunderbird, is your account IMAP or POP.

If you do not know, please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
Still you talk of Mailbird. Mailbird is a desktop email client for Windows 7, 8 and 10, inspired by the Sparrow email client for OS X. Wikipedia. So it is not a small mistake. And to quote your last response. <blockquote> For the sake of clarity, the whole of this thread is referring to Mailbird. </blockquote> If that is correct, I suggest you seek support in the mailbird forum. here https://support.getmailbird.com/hc/en-us I think you are just persisting in calling Thunderbird mailbird. If that is the case, what you are doing is akin to walking into a Ford dealership and asking for help with your Audi and saying it is only a small error that you really meant your Ford Explorer and then asking again for help with your Audi. So far al you have done is clarified you are asking in the wrong forum for the wrong product. Assuming it is Thunderbird, is your account IMAP or POP. If you do not know, please add the troubleshooting information to your post To find the Troubleshooting information: * Open Help (or click on three-line-icon and select Help) * Choose Troubleshooting Information * Use the button Copy to clipboard to select all. Do not check box "Include account names"! * Paste this in your post.
Toad-Hall
  • Top 10 Contributor
1793 solutions 12060 answers

re :For the sake of clarity, the whole of this thread is referring to Mailbird.

As this forum deals only with Thunderbird email client issues and not other email clients such as Outlook, Mailbird, Postbox, I suggest you try on a Mailbird email client forum to get a solution. https://support.getmailbird.com/hc/en-us https://support.getmailbird.com/hc/en-us/sections/204334007-Knowledge-Base

Does Mailbird not offer built in Junk filtering like Thunderbird? I would suggest that you try not using Mailwasher for a reasonable period to see if the issue really is with Mailbird.

re :''For the sake of clarity, the whole of this thread is referring to '''Mailbird.''''' As this forum deals only with Thunderbird email client issues and not other email clients such as Outlook, Mailbird, Postbox, I suggest you try on a Mailbird email client forum to get a solution. https://support.getmailbird.com/hc/en-us https://support.getmailbird.com/hc/en-us/sections/204334007-Knowledge-Base Does Mailbird not offer built in Junk filtering like Thunderbird? I would suggest that you try not using Mailwasher for a reasonable period to see if the issue really is with Mailbird.