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What a cluster muck. Dev edition update wiped out all my settings

Posted

Innocently said yes when FF said there was an update to the developer edition, so I said yes. Next thing I know, ONLY the developer edition will start, and all my bookmarks, addons and customizations are all gone. I have a synced version on another system in this same office, so I am in the process of recovering. Now I can't get logged in to my account on this new version. The other synced system is fine, so I changed the password there, hoping... But no, still can't login on this new version. What a disaster, just when I don't have time to mess with this. I see why so many people say stick with Chrome, this insanity doesn't happen there, or at least it's less often.

Innocently said yes when FF said there was an update to the developer edition, so I said yes. Next thing I know, ONLY the developer edition will start, and all my bookmarks, addons and customizations are all gone. I have a synced version on another system in this same office, so I am in the process of recovering. Now I can't get logged in to my account on this new version. The other synced system is fine, so I changed the password there, hoping... But no, still can't login on this new version. What a disaster, just when I don't have time to mess with this. I see why so many people say stick with Chrome, this insanity doesn't happen there, or at least it's less often.

Chosen solution

Sorry to hear that. It may have just created a new Profile as the other one was corrupted. You can look for it :

Now not fully versed on where what for Dev but I do know it shares my Firefox Bookmarks. (i had no trouble with updating).

It is always the best bet to backup which I suggest you do from the locked out Sync one before trying to get to Sync as it will then delete the bookmarks there also.

Sorry, not much on Sync. I believe you have to make a new account or contact as per below URL This is all I have on Sync :

There is contact info in this and yes do have to create a account and wait : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

Please let us know if this solved your issue or if need further assistance.

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Pkshadow 1072 solutions 14836 answers

Chosen Solution

Sorry to hear that. It may have just created a new Profile as the other one was corrupted. You can look for it :

Now not fully versed on where what for Dev but I do know it shares my Firefox Bookmarks. (i had no trouble with updating).

It is always the best bet to backup which I suggest you do from the locked out Sync one before trying to get to Sync as it will then delete the bookmarks there also.

Sorry, not much on Sync. I believe you have to make a new account or contact as per below URL This is all I have on Sync :

There is contact info in this and yes do have to create a account and wait : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

Please let us know if this solved your issue or if need further assistance.

Sorry to hear that. It may have just created a new Profile as the other one was corrupted. You can look for it : *https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles Now not fully versed on where what for Dev but I do know it shares my Firefox Bookmarks. (i had no trouble with updating). It is always the best bet to backup which I suggest you do from the locked out Sync one before trying to get to Sync as it will then delete the bookmarks there also. *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Sorry, not much on Sync. I believe you have to make a new account or contact as per below URL This is all I have on Sync : *https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer *https://support.mozilla.org/en-US/products/firefox/sync *https://support.mozilla.org/en-US/kb/how-do-i-choose-what-types-information-sync-firefox *https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips *https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts There is contact info in this and yes do have to create a account and wait : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq Please let us know if this solved your issue or if need further assistance.