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Is there an issue with the Firefox Support website

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Please note the URL in the attached screenshot. Based on the message I am advising you of the problem. Of course I know there is no problem with your site as I am submitting this question using Firefox ESR 52.2.1 for Windows. I do believer you are in a unique position to resolve the problem on my Android 7 phone using Firefox V 55.0.2. This started happening 2 weeks ago and affects some sites (predominantly but not exclusively HTTPS). Sites in my bookmarks have now display this message. A search on the web suggests I disable security features but I would rather switch to another browser than do that.

Please note the URL in the attached screenshot. Based on the message I am advising you of the problem. Of course I know there is no problem with your site as I am submitting this question using Firefox ESR 52.2.1 for Windows. I do believer you are in a unique position to resolve the problem on my Android 7 phone using Firefox V 55.0.2. This started happening 2 weeks ago and affects some sites (predominantly but not exclusively HTTPS). Sites in my bookmarks have now display this message. A search on the web suggests I disable security features but I would rather switch to another browser than do that.

Chosen solution

I must apologize for not updating this ticket sooner. The issue had nothing to do with Firefox. I first realized this when my Gmail app also stopped connecting. I tried both Firefox and Gmail using wifi and they worked correctly. I did a variety of changes to my settings but nothing helped. A call to my wireless carrier revealed they had done something to 'encourage' me to move to a more expensive plan. After a 'discussion' they corrected the situation. My guess is that an app I installed to track city bus locations in real time increased data usage triggering their action. Thanks for your help.

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Question owner

The image submitted did not seem to load properly so here it is again.

The image submitted did not seem to load properly so here it is again.
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akira 0 solutions 1 answers

Hi there,

Please understand that Firefox is NOT available for Windows Phone, Windows RT, Bada, Symbian, Blackberry OS, webOS or other operating systems for mobile, unfortunately.

Please see Will Firefox work on my mobile device? for more details on which mobile devices are supported.

Thanks!

Hi there, Please understand that Firefox is NOT available for Windows Phone, Windows RT, Bada, Symbian, Blackberry OS, webOS or other operating systems for mobile, unfortunately. Please see [[Will Firefox work on my mobile device?]] for more details on which mobile devices are supported. Thanks!
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Question owner

Thank you for responding. From your response I realize my question was misunderstood. My question was phrased expecting a Mozilla support person to respond. Since that is not the case I will rephrase as follows: 1.The screenshot is from an Android phone running Firefox for Android v 55.0.2 for the past 6 months without incident. 2.The mention of Firefox for Windows is about the browser on my laptop that was used to submit the question to this forum 3.I have been seeking a reason why for the past 2 weeks Firefox for Android (on my phone) has declared that 90% of the sites I tried to visit have a security problem, even the Mozilla support forum as depicted in the screenshot. That is what I need to resolve.

Thank you for responding. From your response I realize my question was misunderstood. My question was phrased expecting a Mozilla support person to respond. Since that is not the case I will rephrase as follows: 1.The screenshot is from an Android phone running Firefox for Android v 55.0.2 for the past 6 months without incident. 2.The mention of Firefox for Windows is about the browser on my laptop that was used to submit the question to this forum 3.I have been seeking a reason why for the past 2 weeks Firefox for Android (on my phone) has declared that 90% of the sites I tried to visit have a security problem, even the Mozilla support forum as depicted in the screenshot. That is what I need to resolve.
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Chosen Solution

I must apologize for not updating this ticket sooner. The issue had nothing to do with Firefox. I first realized this when my Gmail app also stopped connecting. I tried both Firefox and Gmail using wifi and they worked correctly. I did a variety of changes to my settings but nothing helped. A call to my wireless carrier revealed they had done something to 'encourage' me to move to a more expensive plan. After a 'discussion' they corrected the situation. My guess is that an app I installed to track city bus locations in real time increased data usage triggering their action. Thanks for your help.

I must apologize for not updating this ticket sooner. The issue had nothing to do with Firefox. I first realized this when my Gmail app also stopped connecting. I tried both Firefox and Gmail using wifi and they worked correctly. I did a variety of changes to my settings but nothing helped. A call to my wireless carrier revealed they had done something to 'encourage' me to move to a more expensive plan. After a 'discussion' they corrected the situation. My guess is that an app I installed to track city bus locations in real time increased data usage triggering their action. Thanks for your help.
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