Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox lost all my passwords and it has ruined my life.

  • 2 replies
  • 1 has this problem
  • Last reply by FredMcD

more options

4 months ago firefox started saying that another program was using its bookmarks. Since then i cannot access my email, e-bay, bank accounts, etc. My life is really in tatters because of this, i can't get into my main email for 4 months, can't use ebay. am i being hacked no one can help me.....

All Replies (2)

more options

First, let's make sure your system is clean.

You may have ad/mal-ware. Further information can be found in this article;

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

brokenhelp said

i cannot access my email, e-bay, bank accounts,

Please explain the problem in detail. What happens? Error messages?