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Firefox crashes whenever I download anything.

  • 4 replies
  • 1 has this problem
  • Last reply by FredMcD

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Recently, for no apparent reason, Firefox has started crashing whenever I download anything. Whether it be me hitting save when saving an image, or downloading an executable from somewhere, it's always the same. Firefox immediately hangs and stops responding, forcing me to exit out via the task manager. No error report is created in about:crashes either. I have a similar issue in Chrome, where if I download anything it stops downloading with 0 seconds remaining and just sits there, however Chrome doesn't crash during. This issue is really debilitating to my workflow, and I've tried uninstalling and reinstalling Firefox using an executable I had to download and copy from another computer. If someone could help me with this issue, you'd be a godsend. Thank you for your time.

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I just started in Safe Mode and tried downloading an image and an executable, and it crashed in the same way it did before both times.

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Okay, does it crash or freeze?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.


For more help on crash reports, see;

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Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there? Starting Any Computer In Safe Mode; Free Online Encyclopedia