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I am getting quite often the site says the program is not responding. I click on the red X and it says do you want to wait? It happens a lot even now when I

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When I was trying to contact you it happened again. I get half way thru something and Firefox closes and I have to star over again. I don't know what I am doing wrong because I have been with Firefox for years and never had a problem Thanks, John Nelligan

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Please explain the problem in detail. What happens? Error messages?

If the browser crashed; In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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Chosen Solution

Please explain the problem in detail. What happens? Error messages?

If the browser crashed; In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support