X
Tap here to go to the mobile version of the site.

Support Forum

Firefox will not open on my pc laptop. Have an internet signal but cannot open When I click on Firefox icon, like I usually do

Posted

See question above. Can’t open Firefox on my PC. Have an internet signal, but Firefox won’t open when I click on Firefox icon

See question above. Can’t open Firefox on my PC. Have an internet signal, but Firefox won’t open when I click on Firefox icon

Additional System Details

Application

  • User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 11_2_5 like Mac OS X) AppleWebKit/604.5.6 (KHTML, like Gecko) Version/11.0 Mobile/15D60 Safari/604.1

More Information

FredMcD
  • Top 10 Contributor
4300 solutions 60393 answers

What's your computer system and Firefox version?

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

What's your computer system and Firefox version? Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again; * Make sure your Internet security software is up-to-date (i.e. you are running the latest version). * Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see '''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}