Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

all of my folders where I saved my emails are now empty. I still have folders just emails saved in them are gone.

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by christ1

more options

Opened up a folder where I had emails saved, and folder was empty. I checked all of my other folders and they were completely empty also. Everything was there the day before. I had years of saved receipts and other important documents saved. Now, all are gone. How can I retrieve them?

Opened up a folder where I had emails saved, and folder was empty. I checked all of my other folders and they were completely empty also. Everything was there the day before. I had years of saved receipts and other important documents saved. Now, all are gone. How can I retrieve them?

All Replies (1)

more options

http://kb.mozillazine.org/Disappearing_mail

Now, all are gone. How can I retrieve them?

Did you create a backup of your Thunderbird profile folder?