X
Tap here to go to the mobile version of the site.

Support Forum

Key combinations slow down thunderbird (Mac). CAUSE: ram

Posted

Hi,

By this, I mean that in TB, if I close a message by clicking CMD-W (standard close Window keystroke), I get a beachball and then eventually the window closes. In fact, if I do anything with keyboard shortcuts (CMD-N for New Message, CBD-B for Bold text, etc), then TB waits for a while, the beachball spins, the CPU usage goes up and eventually it's released and carries on.

I found as a workaround, don't use the keyboard shortcuts (not ideal), so click File, Close to close the window, click on the B icon to make the text bold, etc.

The same happens in TB safe mode. 52.6.0 (64-bit)

Anyone else seen this - and know of a solution, please? Thanks!

Hi, By this, I mean that in TB, if I close a message by clicking CMD-W (standard close Window keystroke), I get a beachball and then eventually the window closes. In fact, if I do anything with keyboard shortcuts (CMD-N for New Message, CBD-B for Bold text, etc), then TB waits for a while, the beachball spins, the CPU usage goes up and eventually it's released and carries on. I found as a workaround, don't use the keyboard shortcuts (not ideal), so click File, Close to close the window, click on the B icon to make the text bold, etc. The same happens in TB safe mode. 52.6.0 (64-bit) Anyone else seen this - and know of a solution, please? Thanks!

Modified by Wayne Mery

Chosen solution

Well, wouldn't you know it... I decided to reset the PRAM to see if that made any difference and it didn't. So I did it again - and BINGO! Seems to have fixed the issue.

Read this answer in context 0
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:58.0) Gecko/20100101 Firefox/58.0

More Information

Wayne Mery
  • Top 25 Contributor
  • Moderator
484 solutions 4406 answers

I've seen this reported before, and if I remember correctly is fixed by updating OS X. What version are you at now? Have you tried updating?

I've seen this reported before, and if I remember correctly is fixed by updating OS X. What version are you at now? Have you tried updating?
Was this helpful to you? 0
Quote

Question owner

I'm on the very latest (High Sierra 10.13.3), no updates waiting to be installed.

I'm on the very latest (High Sierra 10.13.3), no updates waiting to be installed.
Was this helpful to you?
Quote

Question owner

There can't only be 2 of us that have this issue if it's an OS issue?

There can't only be 2 of us that have this issue if it's an OS issue?
Was this helpful to you?
Quote

Chosen Solution

Well, wouldn't you know it... I decided to reset the PRAM to see if that made any difference and it didn't. So I did it again - and BINGO! Seems to have fixed the issue.

Well, wouldn't you know it... I decided to reset the PRAM to see if that made any difference and it didn't. So I did it again - and BINGO! Seems to have fixed the issue.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.