Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 58 will not work at all!

  • 4 replies
  • 13 have this problem
  • 1 view
  • Last reply by Ladyjay12

Ladyjay12
Ladyjay12
more options

Firefox 57 was bad enough, with it breaking all my extensions! After getting that usable again, along comes Firefox 58. The browser loads, but I can't load any pages. None! Is there any fix? Or is it time to completely cut the cord with Firefox? This computer is running Windows 7, 32-bit. (My Windows 10 computer hasn't updated yet, but may need help tomorrow when it does)

Firefox 57 was bad enough, with it breaking all my extensions! After getting that usable again, along comes Firefox 58. The browser loads, but I can't load any pages. None! Is there any fix? Or is it time to completely cut the cord with Firefox? This computer is running Windows 7, 32-bit. (My Windows 10 computer hasn't updated yet, but may need help tomorrow when it does)

All Replies (4)

philipp
philipp
  • Moderator
more options

hi, what security software are you using on the affected device?

Ladyjay12
Ladyjay12 Question owner
more options

I use Webroot SecureAnywhere. And now my Windows 10 computer isn't loading Firefox either. Can't tell if it updated to 58. Yes, Webroot is on both devices.

philipp
philipp
  • Moderator
more options

ok, please make sure that you update to webroot secureanywhere 9.0.19.36 at least, which is available from http://anywhere.webrootcloudav.com/zerol/wsainstall.exe

Ladyjay12
Ladyjay12 Question owner
more options

I turned Webroot off. Firefox loaded normally. Of course, I turned protection back on. Firefox doesn't load. I am not the only with this problem, and Webroot is aware of it.