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The drop down menus on a webpage are incomplete. I see the beginning of the list, but the end. Moving down with arrows works, but I can't see what I select. Thx

Posted

I am using Firefox 57.0.4 (64 bits) on a Mac running high Sierra. I tried starting Firefox with extensions disabled, or disabling adblock (that was the cause of an earlier problem), but that does not change anything, Thanks for your help!

I am using Firefox 57.0.4 (64 bits) on a Mac running high Sierra. I tried starting Firefox with extensions disabled, or disabling adblock (that was the cause of an earlier problem), but that does not change anything, Thanks for your help!

Chosen solution

sorry for the late answer, I was away from my desk. I did as you said and deleted all the files and it solved the problem. Thanks!

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 28.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:57.0) Gecko/20100101 Firefox/57.0

More Information

Pkshadow
  • Top 10 Contributor
913 solutions 11890 answers

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. DO MAC EQUIVALENT Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. DO MAC EQUIVALENT Note: your Firefox Profile is saved. But you should make a back up before you do : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer *https://www.mozilla.org/firefox/all/ Please let us know if this solved your issue or if need further assistance.

Modified by Pkshadow

Question owner

Thank you I tried that already, and it didnt' solve the problem. I have the same problem I home using Mavericks...

Thank you I tried that already, and it didnt' solve the problem. I have the same problem I home using Mavericks...
Pkshadow
  • Top 10 Contributor
913 solutions 11890 answers

Helpful Reply

Did you delete the folders and did you use the full version installer as that is what makes it work.............

Did you delete the folders and did you use the full version installer as that is what makes it work.............

Chosen Solution

sorry for the late answer, I was away from my desk. I did as you said and deleted all the files and it solved the problem. Thanks!

sorry for the late answer, I was away from my desk. I did as you said and deleted all the files and it solved the problem. Thanks!

Question owner

Hello, OK so when I do the full reinstall (then I have to recover the bookmarks, certificates and passwords...), I works for a while, and then the drop down menus are incomplete again. I did a full (2nd time) reinstall a week ago, and the problem has come back... I am running Firefox Quantum 58.0.2, on a Mac with High Sierra. I don't have this problem at home where I didn't upgrade to high Sierra... don't know if that's related.

I am thinking using Chrome as default browser, but I'd rather stick to FF if you can help...

Thanks!!

Hello, OK so when I do the full reinstall (then I have to recover the bookmarks, certificates and passwords...), I works for a while, and then the drop down menus are incomplete again. I did a full (2nd time) reinstall a week ago, and the problem has come back... I am running Firefox Quantum 58.0.2, on a Mac with High Sierra. I don't have this problem at home where I didn't upgrade to high Sierra... don't know if that's related. I am thinking using Chrome as default browser, but I'd rather stick to FF if you can help... Thanks!!