X
Tap here to go to the mobile version of the site.

Support Forum

I am stuck with version 48.0.2 no matter what I do, MAC MINI.

Posted

I have been trying and updating firefox since the new version came out. Still stuck on 48.0.2.

I have been trying and updating firefox since the new version came out. Still stuck on 48.0.2.
Quote

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.22
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Shockwave Flash 28.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:48.0) Gecko/20100101 Firefox/48.0

More Information

WestEnd
  • Top 25 Contributor
46 solutions 2154 answers

This could also be iOS related in that some older O/S can't load newer version of Browsers. Did you check into that as well? I do know from Windows that FF57 will not load on anything lower then W7 so there is a limit to how far back a Browser can load on older O/S.

This could also be iOS related in that some older O/S can't load newer version of Browsers. Did you check into that as well? I do know from Windows that FF57 will not load on anything lower then W7 so there is a limit to how far back a Browser can load on older O/S.
Was this helpful to you? 0
Quote
cor-el
  • Top 10 Contributor
  • Moderator
16329 solutions 147358 answers

If there a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data When you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data When you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

If there a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall. Download a new copy of the Firefox application and save the Disk Image file to the desktop *Firefox 57.0.4: *https://www.mozilla.org/en-US/firefox/all/ *trash the currently installed Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean reinstall *install the new version that you have downloaded *https://support.mozilla.org/en-US/kb/Installing+Firefox+on+Mac Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data When you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data When you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
Was this helpful to you? 1
Quote
James
  • Top 10 Contributor
  • Moderator
1418 solutions 9840 answers

WestEnd said

This could also be iOS related in that some older O/S can't load newer version of Browsers. Did you check into that as well? I do know from Windows that FF57 will not load on anything lower then W7 so there is a limit to how far back a Browser can load on older O/S.

iOS which is used on say iPad/iPhone has nothing to do with this. The OP appears to have OSX 10.12 which meets the minimum of OSX 10.9+ for Firefox 49.0 to current.

''WestEnd [[#answer-1062771|said]]'' <blockquote> This could also be iOS related in that some older O/S can't load newer version of Browsers. Did you check into that as well? I do know from Windows that FF57 will not load on anything lower then W7 so there is a limit to how far back a Browser can load on older O/S. </blockquote> iOS which is used on say iPad/iPhone has nothing to do with this. The OP appears to have OSX 10.12 which meets the minimum of OSX 10.9+ for Firefox 49.0 to current.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.