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cant remember password,,,,, username koridon or koridonh

Posted

Downloaded Firefox a couple of months ago and cant remember if I did the registration/ sign in process

Tried to sign in with koridon as username and xxxxxxxx as password but didnt work

Please can you check my username and let me know what it is and if possible reset my password so I can put another one in

Downloaded Firefox a couple of months ago and cant remember if I did the registration/ sign in process Tried to sign in with koridon as username and xxxxxxxx as password but didnt work Please can you check my username and let me know what it is and if possible reset my password so I can put another one in

Modified by cor-el

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • Google Update
  • Picasa plugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • 5.1.20125.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 52.5.2
  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:52.0) Gecko/20100101 Firefox/52.0
  • Support URL: https://support.mozilla.org/1/firefox/52.5.2/WINNT/en-US/

Extensions

  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.10 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: SiS Mirage 3 Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x6351
  • adapterDeviceID2:
  • adapterDrivers: SISGRUMD SiSClone SiSFunc SiSKrl SiSGlv
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x1039
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedGfxCard']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.18592
  • driverDate: 10-16-2007
  • driverDate2:
  • driverVersion: 7.14.10.5080
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'name': u'HW_COMPOSITING', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'blacklisted', u'description': u'Direct3D11 Compositing', u'name': u'D3D11_COMPOSITING', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_UNKNOWN_DEVICE_VENDOR', u'type': u'env'}]}, {u'status': u'blacklisted', u'description': u'Direct3D9 Compositing', u'name': u'D3D9_COMPOSITING', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_UNKNOWN_DEVICE_VENDOR', u'type': u'env'}]}, {u'status': u'unavailable', u'description': u'Direct2D', u'name': u'DIRECT2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}]}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'name': u'D3D11_HW_ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}]}]}
  • info: {u'ApzWheelInput': 1, u'ApzTouchInput': 1, u'AzureFallbackCanvasBackend': u'cairo', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedGfxCard']
  • numTotalWindows: 2
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webgl2Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_4_1 ps_4_1)
  • webglRenderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_4_1 ps_4_1)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.

And Never, NEVER, NEVER post your passwords.

Please remove that information from your post.


I called an administrator to help you.

'''Never''' post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information. And Never, NEVER, '''NEVER''' post your passwords. Please remove that information from your post. --------------- I called an administrator to help you.
James
  • Moderator
1595 solutions 11242 answers

There is no https://support.mozilla.org/en-US/user/koridon account and koridonh is being used to make this thread.

There is no https://support.mozilla.org/en-US/user/koridon account and koridonh is being used to make this thread.
guigs 1072 solutions 11697 answers

Hey there, James is right, the username is the same as the one you created for the support forums. There is not another one listed with a similar spelling either, I checked ;-)

In order to move forward - you can delete the account and create a new one with the name you want - use the one that you have.

You may notice in your profile - username (different username) in the profile name. Once a username is created, it remains in the url, but the name on the profile will show differently if you change it.

Let me know if you want to change it, apparently I can.

If this is about another Mozilla website or Firefox Accounts, please mention so and we can direct you to help with that instead.

Thank you!

Hey there, James is right, the username is the same as the one you created for the support forums. There is not another one listed with a similar spelling either, I checked ;-) In order to move forward - you can delete the account and create a new one with the name you want - use the one that you have. You may notice in your profile - username (different username) in the profile name. Once a username is created, it remains in the url, but the name on the profile will show differently if you change it. Let me know if you want to change it, apparently I can. If this is about another Mozilla website or Firefox Accounts, please mention so and we can direct you to help with that instead. Thank you!