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Firefox crashes

Posted

Crash Id :bp-79cce16e-9710-4f30-8064-221170171123

Crash Id :bp-79cce16e-9710-4f30-8064-221170171123

Additional System Details

Installed Plug-ins

  • Displays Java applet content, or a placeholder if Java is not installed.
  • CIG Download
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 28.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:48.0) Gecko/20100101 Firefox/48.0

More Information

Shadow110 1072 solutions 14836 answers

Update Video Card Drivers or Reinstall. Errors

Please Refresh but do this 1st:

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

Update Video Card Drivers or Reinstall. Errors Please Refresh but do this 1st: *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then *https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles If is your Profile : *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox Note: Any customization will revert back to default, you will also need to reinstall Extensions. Please let us know if this solved your issue or if need further assistance.
FredMcD
  • Top 10 Contributor
4230 solutions 59034 answers

Is there a reason you are using a very old Firefox? Have you tried Firefox ESR?

Firefox; Extended Support Release {web link} ESR Notes System Requirements

Is there a reason you are using a very old Firefox? Have you tried Firefox ESR? [https://www.mozilla.org/en-US/firefox/organizations/ Firefox; Extended Support Release] {web link} [https://www.mozilla.org/en-US/firefox/organizations/notes/ ESR Notes] [https://www.mozilla.org/en-US/firefox/organizations/system-requirements/ System Requirements]
cor-el
  • Top 10 Contributor
  • Moderator
17425 solutions 157456 answers

Note that this is an older crash report.

  • CrashTime : Thu, 23 Nov 2017

Can't you update to OS X 10.9 to be able to use current Firefox releases?


This looks like a media related crash (mozilla::MediaSourceTrackDemuxer::DoGetSamples).

Are you playing media files when these crashes happen?

Note that this is an older crash report. *CrashTime : Thu, 23 Nov 2017 Can't you update to OS X 10.9 to be able to use current Firefox releases? ---- This looks like a media related crash (mozilla::MediaSourceTrackDemuxer::DoGetSamples). Are you playing media files when these crashes happen?

Question owner

I cannot update my Macbook to 10,9

I was using You tube.

I cannot update my Macbook to 10,9 I was using You tube.