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Firefox crashes

  • 4 replies
  • 2 have this problem
  • Last reply by Bergold

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Crash Id :bp-79cce16e-9710-4f30-8064-221170171123

All Replies (4)

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Update Video Card Drivers or Reinstall. Errors

Please Refresh but do this 1st:


TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

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Is there a reason you are using a very old Firefox? Have you tried Firefox ESR?

Firefox; Extended Support Release {web link} ESR Notes System Requirements

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Note that this is an older crash report.

  • CrashTime : Thu, 23 Nov 2017

Can't you update to OS X 10.9 to be able to use current Firefox releases?

This looks like a media related crash (mozilla::MediaSourceTrackDemuxer::DoGetSamples).

Are you playing media files when these crashes happen?

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I cannot update my Macbook to 10,9

I was using You tube.