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FF crashes while printing a web page

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  • 1 has this problem
  • 3 views
  • Last reply by Shadow110

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https://crash-stats.mozilla.com/report/index/bp-ee795e0f-fd76-4770-85e2-c3ce11171223 bp-ee795e0f-fd76-4770-85e2-c3ce11171223

https://crash-stats.mozilla.com/report/index/bp-67518db0-163b-42a1-9e6f-7c07c1171223 bp-67518db0-163b-42a1-9e6f-7c07c1171223

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Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0 featureLog: {u'fallbacks': [{u'message': u'Unsupported by driver', u'name': u'NO_CONSTANT_BUFFER_OFFSETTING'}]

If 64bit then there is a update for your Video Card Drivers, 1in 2015 and a Beta 2016

Please Refresh but do this 1st:

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.