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Drop down menus wont stay open

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by Happy112

nickwoodhams
nickwoodhams
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Video demonstrating the bug: https://www.dropbox.com/s/16ru3kqus2qggxw/firefox%20dropdown%20bug.mov?dl=0

macOS 10.13.1 Apple Magic Mouse 2 Running Firefox beta, but same issue occurs with the release version and nightly.

After an exhaustive search I tried every solution I could find. Including a wired USB mouse.

- Tried Safe mode - Reset Firefox through troubleshooting menu - Deleted Firefox App, Application Support files under Mozilla and Firefox and rebooted, then downloaded a new copy of the release version - same issue - Tried with Add-ons disabled - Deleted bluetooth preferences, restarted, re-added bluetooth devices to Mac, etc - Tried USB mouse (seemed to occur less often but still had issues) - Tried with hardware support disabled - Tried without Better Touch Tool enabled (no difference)

At a complete loss for what to do now.

Can you please help?

Thank you, Nick

Video demonstrating the bug: https://www.dropbox.com/s/16ru3kqus2qggxw/firefox%20dropdown%20bug.mov?dl=0 macOS 10.13.1 Apple Magic Mouse 2 Running Firefox beta, but same issue occurs with the release version and nightly. After an exhaustive search I tried every solution I could find. Including a wired USB mouse. - Tried Safe mode - Reset Firefox through troubleshooting menu - Deleted Firefox App, Application Support files under Mozilla and Firefox and rebooted, then downloaded a new copy of the release version - same issue - Tried with Add-ons disabled - Deleted bluetooth preferences, restarted, re-added bluetooth devices to Mac, etc - Tried USB mouse (seemed to occur less often but still had issues) - Tried with hardware support disabled - Tried without Better Touch Tool enabled (no difference) At a complete loss for what to do now. Can you please help? Thank you, Nick

All Replies (3)

FredMcD
FredMcD
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You said you disabled your extensions. Did you try Safe Mode?

nickwoodhams
nickwoodhams Question owner
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FredMcD said

You said you disabled your extensions. Did you try Safe Mode?

Yes, I tried safe mode as well.

Happy112
Happy112
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Hi nickwoodhams,

The menus that won't stay open, are those the the ones you have to click on, or all dropdown menus, including the ones you can hover  ?

If the 'hover type' menus work alright, then maybe you could try to use a different mouse, like a USB mouse.

But you may already have tried that ......