X
Tap here to go to the mobile version of the site.

Support Forum

I switched from FF32 bit to FF64 bit and now it won't allow me to see a site I've been visiting for years.

Posted

Hi All. First time using this community help function. I recently replaced FF 32 bit for the 64 bit version and deleted the 32 bit version from my computer. Right after the new install, one particular site started getting blocked by Symantic Security Suite. When I click on http://www.early911sregistry.org, the screen refreshes, but I get a message: "Unable to connect

Firefox can’t establish a connection to the server at www.early911sregistry.org.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."
At this point, Symantic gives me the message: "An intrusion attempt by www.early911sregistry.org has been blocked.  Then it says: "Norton blocked an attack by: Web Attack JSCoinminer Download 6."

I've been using the above site for perhaps 5 years and have never had a problem. As well, the site is readily available on my other computer, which is using FF 32.

Hi All. First time using this community help function. I recently replaced FF 32 bit for the 64 bit version and deleted the 32 bit version from my computer. Right after the new install, one particular site started getting blocked by Symantic Security Suite. When I click on http://www.early911sregistry.org, the screen refreshes, but I get a message: "Unable to connect Firefox can’t establish a connection to the server at www.early911sregistry.org. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web." At this point, Symantic gives me the message: "An intrusion attempt by www.early911sregistry.org has been blocked. Then it says: "Norton blocked an attack by: Web Attack JSCoinminer Download 6." I've been using the above site for perhaps 5 years and have never had a problem. As well, the site is readily available on my other computer, which is using FF 32.

Chosen solution

jscher, Thanks for the speedy reply. Shortly after my initial post, I talked with the technicians at Symantic. They took control of my computer, spent about a half hour, trying to figure it out, and gave up. I spent some more time surfing the Symantic site and downloaded and ran a program they call Norton Power Eraser, which identified my having an older version of Java. Then on a Mozilla page I found that FF 64 doesn't support Java, so I removed it from my computer, and low and behold, FF now displays that web site. So, the problem is solved. Thanks again for your help.

Read this answer in context 0
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

More Information

jscher2000
  • Top 10 Contributor
7022 solutions 57263 answers

Helpful Reply

Hmm, the message from your security software is very interesting. Maybe some script in the site only tries to run the "coin miner" script on 64-bit browsers.

(That's a script to use your CPU to generate bitcoin or other virtual currency for someone else's benefit. It's a parasite.)

In case the site has been compromised, you may want to let them know about the message.

Meanwhile, to defend against coin mining scripts, I have read that the uBlock Origin extension, better known as an ad blocker, can prevent Firefox from loading them.

https://addons.mozilla.org/firefox/addon/ublock-origin/

If you install that and then visit the site, do you still get the same symptoms?

Hmm, the message from your security software is very interesting. Maybe some script in the site only tries to run the "coin miner" script on 64-bit browsers. (That's a script to use your CPU to generate bitcoin or other virtual currency for someone else's benefit. It's a parasite.) In case the site has been compromised, you may want to let them know about the message. Meanwhile, to defend against coin mining scripts, I have read that the uBlock Origin extension, better known as an ad blocker, can prevent Firefox from loading them. https://addons.mozilla.org/firefox/addon/ublock-origin/ If you install that and then visit the site, do you still get the same symptoms?
Was this helpful to you? 1
Quote

Chosen Solution

jscher, Thanks for the speedy reply. Shortly after my initial post, I talked with the technicians at Symantic. They took control of my computer, spent about a half hour, trying to figure it out, and gave up. I spent some more time surfing the Symantic site and downloaded and ran a program they call Norton Power Eraser, which identified my having an older version of Java. Then on a Mozilla page I found that FF 64 doesn't support Java, so I removed it from my computer, and low and behold, FF now displays that web site. So, the problem is solved. Thanks again for your help.

jscher, Thanks for the speedy reply. Shortly after my initial post, I talked with the technicians at Symantic. They took control of my computer, spent about a half hour, trying to figure it out, and gave up. I spent some more time surfing the Symantic site and downloaded and ran a program they call Norton Power Eraser, which identified my having an older version of Java. Then on a Mozilla page I found that FF 64 doesn't support Java, so I removed it from my computer, and low and behold, FF now displays that web site. So, the problem is solved. Thanks again for your help.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.