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what should I do to make the "preview " function in my e-mail work, not only when I use Safari but also when I use Firefox.

Posted

I cannot use the "preview" function for attachments in my Outlook account. It does work for Safari. Opening the downloads is no problem. Thet latest Adobe Acrobat Reader is installed. I'm a Mac-user.

I cannot use the "preview" function for attachments in my Outlook account. It does work for Safari. Opening the downloads is no problem. Thet latest Adobe Acrobat Reader is installed. I'm a Mac-user.

Chosen solution

Hi, what does the Preview normally show you? Does it vary based on the type of attachment, such as image, PDF, DOC file, etc.?

Firefox 52 and later no longer embed the Adobe Acrobat plugin. You can use Firefox's built-in viewer for PDFs. On the Preferences page, Applications section, that is denoted as "Preview in Firefox." See: View PDF files in Firefox.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • Firefox 57.0.1
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:57.0) Gecko/20100101 Firefox/57.0
  • Support URL: https://support.mozilla.org/1/firefox/57.0.1/Darwin/nl/

Extensions

  • EasyPDFCombine 8.405.12.16874 (_ceMembers_@free.easypdfcombine.com)
  • eID België 1.0.26 (belgiumeid@eid.belgium.be)
  • FileSendSuite 8.405.12.18020 (_euMembers_@free.filesendsuite.com)
  • Dashlane 1.9.2.74815 (442718d9-475e-452a-b3e1-fb1ee16b8e9d@dashlane.com) (Inactive)
  • Yahoo! Toolbar 3.2.11.20150318094910 ({635abd67-4fe9-1b23-4f01-e679fa7484c1}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
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  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}], u'name': u'WEBRENDER'}]}
  • info: {u'TileHeight': 512, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 512, u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: False
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  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
  • webgl1Renderer: ATI Technologies Inc. -- ATI Radeon HD 4670 OpenGL Engine
  • webgl1Version: 3.3 ATI-10.4.14
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL creation failed: * WebGL 2 requires support for the following features: transform_feedback2 * Exhausted GL driver options.
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
7435 solutions 60683 answers

Chosen Solution

Hi, what does the Preview normally show you? Does it vary based on the type of attachment, such as image, PDF, DOC file, etc.?

Firefox 52 and later no longer embed the Adobe Acrobat plugin. You can use Firefox's built-in viewer for PDFs. On the Preferences page, Applications section, that is denoted as "Preview in Firefox." See: View PDF files in Firefox.

Hi, what does the Preview normally show you? Does it vary based on the type of attachment, such as image, PDF, DOC file, etc.? Firefox 52 and later no longer embed the Adobe Acrobat plugin. You can use Firefox's built-in viewer for PDFs. On the Preferences page, Applications section, that is denoted as "Preview in Firefox." See: [[View PDF files in Firefox]].

Question owner

It works. Thank you!!!

It works. Thank you!!!