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Saved loggins and passwords wiped after powercut.

Posted

They are gone from firefox sync also.

They are gone from firefox sync also.

Modified by greent

Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

More Information

WestEnd 60 solutions 5387 answers

That's isn't a mozilla fault if something happen and you lost the info during that time. Unless you have a backup of the loggins and passwords somewhere there is not much that can be done.

That's isn't a mozilla fault if something happen and you lost the info during that time. Unless you have a backup of the loggins and passwords somewhere there is not much that can be done.

Question owner

WestEnd said

That's isn't a mozilla fault if something happen and you lost the info during that time. Unless you have a backup of the loggins and passwords somewhere there is not much that can be done.

Sorry I dont understand you.

''WestEnd [[#answer-1043224|said]]'' <blockquote> That's isn't a mozilla fault if something happen and you lost the info during that time. Unless you have a backup of the loggins and passwords somewhere there is not much that can be done. </blockquote> Sorry I dont understand you.
FredMcD
  • Top 10 Contributor
4267 solutions 59839 answers

Are you sure that sync data is gone?


Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


Go to your local department / electronics store and look around for a UPS (Uninterruptible Power Supply) that is useful for you. The lowest price is $50 + -. There are also units on the market that plug into the computer. So if the battery gets low, it will shut down the computer to protect it.


There is an add-on that makes backups of the user profile, but it is nor compatible with the current Firefox.

Are you sure that sync data is gone? -------------- Look on your desktop. Do you see a folder called; '''Old Firefox?''' https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible ----------- Go to your local department / electronics store and look around for a UPS (Uninterruptible Power Supply) that is useful for you. The lowest price is $50 + -. There are also units on the market that plug into the computer. So if the battery gets low, it will shut down the computer to protect it. ------------ There is an add-on that makes backups of the user profile, but it is nor compatible with the current Firefox.

Question owner

Yes it has no passwords on it, they are all gone. There are several files in the profile folder labelled as corrupt. No folder on desktop.

Yes it has no passwords on it, they are all gone. There are several files in the profile folder labelled as corrupt. No folder on desktop.

Modified by greent

FredMcD
  • Top 10 Contributor
4267 solutions 59839 answers

FredMcD said

Look on your desktop. Do you see a folder called; Old Firefox?

Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there?

''FredMcD [[#answer-1043345|said]]'' <blockquote> Look on your desktop. Do you see a folder called; '''Old Firefox?''' </blockquote> Type '''about:profiles'''<enter> in the address bar. How many profiles are listed? How many should be there?

Question owner

Just one that Ive had for years.

Just one that Ive had for years.
jscher2000
  • Top 10 Contributor
8786 solutions 71862 answers

Hi greent, if you don't make regular backups of your Firefox profile folder, one possible source for recovery is a Windows restore point. I never recommend using System Restore because that can lead to data loss acros your system, but you can "mine" your restore points for relevant files. Here are some links you'll need:

In the most recent restore point, drill down through the profile path:

C:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles

You may see one semi-randomly named folder, or multiple folders. The file modification dates should indicate which is your latest profile in that case.

Look for the logins.json and key3.db files and copy them out together to a neutral location (e.g., Documents folder). These files would replace the useless ones in your live profile.

References:

Hi greent, if you don't make regular backups of your Firefox profile folder, one possible source for recovery is a Windows restore point. I never recommend using System Restore because that can lead to data loss acros your system, but you can "mine" your restore points for relevant files. Here are some links you'll need: * Set Windows to show hidden files and folders: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files * Install http://nicbedford.co.uk/software/systemrestoreexplorer/ In the most recent restore point, drill down through the profile path: C:\Users\''username''\AppData\'''Roaming'''\Mozilla\Firefox\Profiles You may see one semi-randomly named folder, or multiple folders. The file modification dates should indicate which is your latest profile in that case. Look for the '''logins.json''' and '''key3.db''' files and copy them out together to a neutral location (e.g., Documents folder). These files would replace the useless ones in your live profile. References: * [[Recovering important data from an old profile]] * [[Profiles - Where Firefox stores your bookmarks, passwords and other user data]]
FredMcD
  • Top 10 Contributor
4267 solutions 59839 answers

Just the contaminated profile? Then you will have to rebuild the missing information.

Go to the login page of those websites that you don't remember the login/password and use its 'Forgot' links. A message will be sent to the e-mail listed on that site.

Just the contaminated profile? Then you will have to rebuild the missing information. Go to the login page of those websites that you don't remember the login/password and use its 'Forgot' links. A message will be sent to the e-mail listed on that site.

Question owner

jscher2000 said

Hi greent, if you don't make regular backups of your Firefox profile folder, one possible source for recovery is a Windows restore point. I never recommend using System Restore because that can lead to data loss acros your system, but you can "mine" your restore points for relevant files. Here are some links you'll need: In the most recent restore point, drill down through the profile path: C:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles You may see one semi-randomly named folder, or multiple folders. The file modification dates should indicate which is your latest profile in that case. Look for the logins.json and key3.db files and copy them out together to a neutral location (e.g., Documents folder). These files would replace the useless ones in your live profile. References:

Did all this and loaded up FF and it did nothing, no passwords or anything same as before. So I deleted my profile and made a new one and copied the files over. Still nothing except now all my bookmarks and firefox its unorganized up from using a default profile. So im worse off than when I started.

''jscher2000 [[#answer-1043583|said]]'' <blockquote> Hi greent, if you don't make regular backups of your Firefox profile folder, one possible source for recovery is a Windows restore point. I never recommend using System Restore because that can lead to data loss acros your system, but you can "mine" your restore points for relevant files. Here are some links you'll need: * Set Windows to show hidden files and folders: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files * Install http://nicbedford.co.uk/software/systemrestoreexplorer/ In the most recent restore point, drill down through the profile path: C:\Users\''username''\AppData\'''Roaming'''\Mozilla\Firefox\Profiles You may see one semi-randomly named folder, or multiple folders. The file modification dates should indicate which is your latest profile in that case. Look for the '''logins.json''' and '''key3.db''' files and copy them out together to a neutral location (e.g., Documents folder). These files would replace the useless ones in your live profile. References: * [[Recovering important data from an old profile]] * [[Profiles - Where Firefox stores your bookmarks, passwords and other user data]] </blockquote> Did all this and loaded up FF and it did nothing, no passwords or anything same as before. So I deleted my profile and made a new one and copied the files over. Still nothing except now all my bookmarks and firefox its unorganized up from using a default profile. So im worse off than when I started.

Modified by greent

jscher2000
  • Top 10 Contributor
8786 solutions 71862 answers

greent said

jscher2000 said
Look for the logins.json and key3.db files and copy them out together to a neutral location (e.g., Documents folder). These files would replace the useless ones in your live profile.
Did all this and loaded up FF and it did nothing, no passwords or anything same as before.

Okay. That was my only idea.

So I deleted my profile and made a new one and copied the files over. Still nothing except now all my bookmarks and firefox its unorganized up from using a default profile. So im worse off than when I started.

Can you get it back from the Recycle bin? Did you make any kind of backup? I don't understand why you deleted all your Firefox data.

''greent [[#answer-1043611|said]]'' <blockquote> ''jscher2000 [[#answer-1043583|said]]'' <blockquote> Look for the '''logins.json''' and '''key3.db''' files and copy them out together to a neutral location (e.g., Documents folder). These files would replace the useless ones in your live profile.</blockquote> Did all this and loaded up FF and it did nothing, no passwords or anything same as before. </blockquote> Okay. That was my only idea. <blockquote>So I deleted my profile and made a new one and copied the files over. Still nothing except now all my bookmarks and firefox its unorganized up from using a default profile. So im worse off than when I started. </blockquote> Can you get it back from the Recycle bin? Did you make any kind of backup? I don't understand why you deleted all your Firefox data.