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Firefox crashes on startup

Posted

A crash occurs during Firefox startup: - w/ and w/o sync-mode - w/ and w/o headless mode - when starting the ProfileManager - after purge and reinstall of package - after deleting firefox directories in user home directoy

Environment: root@cubietruck-plus:~# lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 16.04.3 LTS Release: 16.04 Codename: xenial

root@cubietruck-plus:~# firefox -v Mozilla Firefox 57.0

Crash ID: bp-f5107caa-3ddf-40c0-b25b-6e8201171127

A crash occurs during Firefox startup: - w/ and w/o sync-mode - w/ and w/o headless mode - when starting the ProfileManager - after purge and reinstall of package - after deleting firefox directories in user home directoy Environment: root@cubietruck-plus:~# lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 16.04.3 LTS Release: 16.04 Codename: xenial root@cubietruck-plus:~# firefox -v Mozilla Firefox 57.0 Crash ID: bp-f5107caa-3ddf-40c0-b25b-6e8201171127

Additional System Details

Installed Plug-ins

none

Application

  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:50.0) Gecko/20100101 Firefox/50.0

More Information

Shadow110 1072 solutions 14836 answers

Crash Reason None processor_prod-processor-i-0ce0cbd9c3c1c7600_1384; MozillaProcessorAlgorithm2015; MDSW failed on 'timeout -s KILL 600 /data/socorro/stackwalk/bin/stackwalker --raw-json /tmp/f5107caa-3ddf-40c0-b25b-6e8201171127.Thread-9.TEMPORARY.json --symbols-url https://s3-us-west-2.amazonaws.com/org.mozilla.crash-stats.symbols-public/v1 --symbols-url https://s3-us-west-2.amazonaws.com/org.mozilla.crash-stats.symbols-private/v1 --symbols-cache /mnt/symbols/cache --symbols-tmp /mnt/symbols/tmp /home/socorro/temp/f5107caa-3ddf-40c0-b25b-6e8201171127.upload_file_minidump.TEMPORARY.dump 2> /dev/null': ERROR_NO_THREAD_LIST; MDSW did not identify the crashing thread; exploitability information missing; no 'topmost_file' name because crash_info is missing; CSignatureTool: No signature could be created because we do not know which thread crashed

Does not help me... Do you know any of these Linux DIR's or files ?

Most crashes are from Video Card Drivers as old or corrupted. Anything you can do about that ?

https://bugzilla.mozilla.org/show_bug.cgi?id=1144311 they sorta moved on 3yrs ago. Can you find the MiniDump that is listed ?

Crash Reason None processor_prod-processor-i-0ce0cbd9c3c1c7600_1384; MozillaProcessorAlgorithm2015; MDSW failed on 'timeout -s KILL 600 /data/socorro/stackwalk/bin/stackwalker --raw-json /tmp/f5107caa-3ddf-40c0-b25b-6e8201171127.Thread-9.TEMPORARY.json --symbols-url https://s3-us-west-2.amazonaws.com/org.mozilla.crash-stats.symbols-public/v1 --symbols-url https://s3-us-west-2.amazonaws.com/org.mozilla.crash-stats.symbols-private/v1 --symbols-cache /mnt/symbols/cache --symbols-tmp /mnt/symbols/tmp /home/socorro/temp/f5107caa-3ddf-40c0-b25b-6e8201171127.upload_file_minidump.TEMPORARY.dump 2> /dev/null': ERROR_NO_THREAD_LIST; MDSW did not identify the crashing thread; exploitability information missing; no 'topmost_file' name because ''crash_info'' is missing; CSignatureTool: No signature could be created because we do not know which thread crashed Does not help me... Do you know any of these Linux DIR's or files ? Most crashes are from Video Card Drivers as old or corrupted. Anything you can do about that ? https://bugzilla.mozilla.org/show_bug.cgi?id=1144311 they sorta moved on 3yrs ago. Can you find the MiniDump that is listed ?