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I can't login to my account. Password reset does not work

Posted

I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email account verification, but will not accept my password.

Very inconvenient and have never had more trouble in setting up an account than with Mozilla.

I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email account verification, but will not accept my password. Very inconvenient and have never had more trouble in setting up an account than with Mozilla.

Chosen solution

Hi shs7103 I'm just following up, was your problem solved? Smorele responded to your question.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 26.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

More Information

smorele 44 solutions 310 answers

Helpful Reply

Hello, can us give us the URL you use to log in? Do you mean you have created an account with Firefox Sync?

Hello, can us give us the URL you use to log in? Do you mean you have created an account with [https://www.mozilla.org/en-US/firefox/features/sync/ Firefox Sync]?
Ardently 2 solutions 12 answers

Chosen Solution

Hi shs7103 I'm just following up, was your problem solved? Smorele responded to your question.

Hi shs7103 I'm just following up, was your problem solved? Smorele responded to your question.

Question owner

I'm able to login to M support, but not sync. I don't sync devices at this time.

I'm able to login to M support, but not sync. I don't sync devices at this time.