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FF 57 is apparently incompatible with Xmarks - downloading from their server DELETES everything in my Bookmarks Toolbar

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I use Xmarks to synchronize bookmarks ACROSS browsers. Many of the commercial sites (such as LLBean and Orvis, I haven't listed those I've encountered - undoubtedly I should have) I purchase from do not support Firefox and it is impossible to place orders with them, so I must use Chrome. I WANT Chrome AND Safari synchronized with Firefox, so I am free to switch between them.

Anyway, since FF 57 (which has apparently been FORCED on me), the Xmarks pop-up saying synchronization is needed has a download from server option. I have VERIFIED that their server HAS the lastest and complete set of my Bookmarks Toolbar folders and sites within the folders.

Selecting "download" WIPES OUT ALL my Bookmarks Toolbar folders and their contents in FF 57. I have seen this happen now TWICE.

Apparently, as many are saying, Mozilla wants us all to move to Chrome or Safari.

I can get my bookmarks back by importing FROM Chrome (THANKFULLY), but then I must move each folder from the "Bookmarks from Chrome" folder to the Bookmarks Toolbar.

I use Xmarks to synchronize bookmarks ACROSS browsers. Many of the commercial sites (such as LLBean and Orvis, I haven't listed those I've encountered - undoubtedly I should have) I purchase from do not support Firefox and it is impossible to place orders with them, so I must use Chrome. I WANT Chrome AND Safari synchronized with Firefox, so I am free to switch between them. Anyway, since FF 57 (which has apparently been FORCED on me), the Xmarks pop-up saying synchronization is needed has a download from server option. I have VERIFIED that their server HAS the lastest and complete set of my Bookmarks Toolbar folders and sites within the folders. Selecting "download" WIPES OUT ALL my Bookmarks Toolbar folders and their contents in FF 57. I have seen this happen now TWICE. Apparently, as many are saying, Mozilla wants us all to move to Chrome or Safari. I can get my bookmarks back by importing FROM Chrome (THANKFULLY), but then I must move each folder from the "Bookmarks from Chrome" folder to the Bookmarks Toolbar.

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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:58.0) Gecko/20100101 Firefox/58.0

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Shadow110 1072 solutions 14836 answers

Under the 3 Bar Menu far right Firefox Sync does this between other Firefox browsers on Desktop/laptop/Phones. Would not that work ?

As to making Xmarks work : unfortunately 56.0.2 is no longer safe to use for every day use do to secuity issues, but 52.5.0 ESR is. It will continue to get security updates until May 2018, and you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/ Note : Legacy Extensions will be deleted or removed in any version update after May 2018.

Please let us know if this solved your issue or if need further assistance.

Under the 3 Bar Menu far right Firefox Sync does this between other Firefox browsers on Desktop/laptop/Phones. Would not that work ? As to making Xmarks work : unfortunately 56.0.2 is no longer safe to use for every day use do to secuity issues, but 52.5.0 ESR is. It will continue to get security updates until May 2018, and you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/ Note : Legacy Extensions will be deleted or removed in any version update after May 2018. Please let us know if this solved your issue or if need further assistance.

Question owner

Since I MUST synchronize between Firefox, Chrome and Safari, I need Xmarks.

The 52.5.0 ESR may be useful information, but it will take tweaking, since the latest add-ons are not necessarily compatible with it.

THANK you, Pkshadow, for the information. However, MOZILLA has been FORCING updates - will it NOT do so over the ESR???

I have used Mozilla since the 0.9 release - as in the FIRST release and ADVOCATING Firefox and Thunderbird, pointing others TO them and helping some install and configure.

Right now, I feel sorry for ANYONE on Firefox because of this Quantum MESS that clearly doesn't CARE what is being done to previously loyal users.

There IS Xmarks for FF 57 (i.e. NOT "legacy") - but clearly, its download doesn't work WITH FF 57. Yes, perhaps I need to have a chat with THEM at this time!

I just posted a support ticket with Xmarks, since I am a Premium user.

Since I MUST synchronize between Firefox, Chrome and Safari, I need Xmarks. The 52.5.0 ESR may be useful information, but it will take tweaking, since the latest add-ons are not necessarily compatible with it. THANK you, Pkshadow, for the information. However, MOZILLA has been FORCING updates - will it NOT do so over the ESR??? I have used Mozilla since the 0.9 release - as in the FIRST release and ADVOCATING Firefox and Thunderbird, pointing others TO them and helping some install and configure. Right now, I feel sorry for ANYONE on Firefox because of this Quantum MESS that clearly doesn't CARE what is being done to previously loyal users. There IS Xmarks for FF 57 (i.e. NOT "legacy") - but clearly, its download doesn't work WITH FF 57. Yes, perhaps I need to have a chat with THEM at this time! I just posted a support ticket with Xmarks, since I am a Premium user.

Modified by Paul Hubert

jscher2000
  • Top 10 Contributor
8793 solutions 71930 answers

Helpful Reply

Whoops, I see you already did this. Thanks!

Did this occur just after today's release of the new Firefox 57-compatible version?

https://addons.mozilla.org/firefox/addon/xmarks-sync/

That's troubling... could you make sure to give them some feedback on that. They have a "submit a ticket" button on the right side of this page:

https://buy.xmarks.com/support.php?cmd=getproductfaq&product=xplugin_ff

''Whoops, I see you already did this. Thanks!'' <s>Did this occur just after today's release of the new Firefox 57-compatible version? https://addons.mozilla.org/firefox/addon/xmarks-sync/ That's troubling... could you make sure to give them some feedback on that. They have a "submit a ticket" button on the right side of this page: https://buy.xmarks.com/support.php?cmd=getproductfaq&product=xplugin_ff</s>

Modified by jscher2000

Question owner

Tolkien, I DID install 56.0.2 and Ubiquity (Optimum?) - oh heck, FF 57, STILL updated over it. - oh right QUANTUM.

By the way, Quantum is a MOST apt name, since is it not true that in Quantum Physics, we are dealing with the UNCERTAINTY principle??

By the way, do NOT Mozilla DEVELOPERS do ANY online shopping? What, exactly, DO they do on the web that might relate to ordinary users of browsers??

Remember, I have used FF, thick and thin, since release 0.9, beta and alpha versions as well. And have converted DOZENS to use FF over Outlook and (ugh) Outlook Express! This is SO MUCH worse than everything else I've run into from Mozilla in the past 20 years that I find it nearly unbelievable.

Mozilla MUST have been taken over by Russians! It's an anti-American PLOT!

Tolkien, I DID install 56.0.2 and Ubiquity (Optimum?) - oh heck, FF 57, STILL updated over it. - oh right QUANTUM. By the way, Quantum is a MOST apt name, since is it not true that in Quantum Physics, we are dealing with the UNCERTAINTY principle?? By the way, do NOT Mozilla DEVELOPERS do ANY online shopping? What, exactly, DO they do on the web that might relate to ordinary users of browsers?? Remember, I have used FF, thick and thin, since release 0.9, beta and alpha versions as well. And have converted DOZENS to use FF over Outlook and (ugh) Outlook Express! This is SO MUCH worse than everything else I've run into from Mozilla in the past 20 years that I find it nearly unbelievable. Mozilla MUST have been taken over by Russians! It's an anti-American PLOT!

Question owner

Trying 56.0.2 again. 52.5.0esr disables far too many extensions!

I won't know whether or not this worked until it ages at least overnight - that is, whether or not there will be YET ANOTHER forced update!

Trying 56.0.2 again. 52.5.0esr disables far too many extensions! I won't know whether or not this worked until it ages at least overnight - that is, whether or not there will be YET ANOTHER forced update!

Modified by Paul Hubert

jscher2000
  • Top 10 Contributor
8793 solutions 71930 answers

Firefox has an update setting to notify you when updates are available but ask your permission to download them. You can find that on the Options page. If you decide to downgrade, you probably want to set that beforehand. I'm waiting for NoScript, and so about twice a day I see the attached and snooze it.

Firefox has an update setting to notify you when updates are available but ask your permission to download them. You can find that on the Options page. If you decide to downgrade, you probably want to set that beforehand. I'm waiting for NoScript, and so about twice a day I see the attached and snooze it.

Question owner

jscher2000 said

Firefox has an update setting to notify you when updates are available but ask your permission to download them. You can find that on the Options page. If you decide to downgrade, you probably want to set that beforehand. I'm waiting for NoScript, and so about twice a day I see the attached and snooze it.

The only problem with this is that I am getting FORCED updates even though I set to NO updates!

This is happening BOTH on my iMac and on my Macbook Pro.

''jscher2000 [[#answer-1036313|said]]'' <blockquote> Firefox has an update setting to notify you when updates are available but ask your permission to download them. You can find that on the Options page. If you decide to downgrade, you probably want to set that beforehand. I'm waiting for NoScript, and so about twice a day I see the attached and snooze it. </blockquote> The only problem with this is that I am getting FORCED updates even though I set to NO updates! This is happening BOTH on my iMac and on my Macbook Pro.

Modified by Paul Hubert

Happy112 561 solutions 5694 answers

The Xmarks Sync developers just updated their extension and it should
work now ......

https://addons.mozilla.org/en-US/firefox/addon/xmarks-sync/

The Xmarks Sync developers just updated their extension and it should <BR>work now ...... https://addons.mozilla.org/en-US/firefox/addon/xmarks-sync/

Question owner

Well, I DID, Tolkien. But I'm NOT certain I was using 56.0.2. I just installed that and, as I said, I'll have to wait and see if Quantum is STILL forced over it. It WAS forced over the latest 56 release even though I disabled updates!

Well, I DID, Tolkien. But I'm NOT certain I was using 56.0.2. I just installed that and, as I said, I'll have to wait and see if Quantum is STILL forced over it. It WAS forced over the latest 56 release even though I disabled updates!
jscher2000
  • Top 10 Contributor
8793 solutions 71930 answers

Paul Hubert said

jscher2000 said
Firefox has an update setting to notify you when updates are available but ask your permission to download them. You can find that on the Options page. If you decide to downgrade, you probably want to set that beforehand. I'm waiting for NoScript, and so about twice a day I see the attached and snooze it.

The only problem with this is that I am getting FORCED updates even though I set to NO updates!

That isn't the setting I suggested.

''Paul Hubert [[#answer-1036316|said]]'' <blockquote> ''jscher2000 [[#answer-1036313|said]]'' <blockquote> Firefox has an update setting to notify you when updates are available but ask your permission to download them. You can find that on the Options page. If you decide to downgrade, you probably want to set that beforehand. I'm waiting for NoScript, and so about twice a day I see the attached and snooze it. </blockquote> The only problem with this is that I am getting FORCED updates even though I set to NO updates! </blockquote> That isn't the setting I suggested.

Question owner

jscher2000 said

Firefox has an update setting to notify you when updates are available but ask your permission to download them. You can find that on the Options page. If you decide to downgrade, you probably want to set that beforehand. I'm waiting for NoScript, and so about twice a day I see the attached and snooze it.

WHAT "options" page?

Under "Preferences", I see

Allow Firefox to

Automatically install updates (recommended) Check for updates but let you choose to install them Never check for updates (not recommended)

I selected "Never check for updates" - really, that SHOULD work. To stay on FF 56 that would be necessary, wouldn't it?

IN SPITE of that setting, I was getting FF 57 updated OVER my reinstall of FF 56!

''jscher2000 [[#answer-1036313|said]]'' <blockquote> Firefox has an update setting to notify you when updates are available but ask your permission to download them. You can find that on the Options page. If you decide to downgrade, you probably want to set that beforehand. I'm waiting for NoScript, and so about twice a day I see the attached and snooze it. </blockquote> WHAT "options" page? Under "Preferences", I see Allow Firefox to Automatically install updates (recommended) Check for updates but let you choose to install them Never check for updates (not recommended) I selected "Never check for updates" - really, that SHOULD work. To stay on FF 56 that would be necessary, wouldn't it? IN SPITE of that setting, I was getting FF 57 updated OVER my reinstall of FF 56!

Modified by Paul Hubert

jscher2000
  • Top 10 Contributor
8793 solutions 71930 answers

You're right, on Mac it's called Preferences. I suggested the second one, "Check for updates but let you choose to install them".

You're right, on Mac it's called Preferences. I suggested the second one, "Check for updates but let you choose to install them".
Jack 5 solutions 46 answers

Helpful Reply

Paul Hubert said

I use Xmarks to synchronize bookmarks ACROSS browsers. Many of the commercial sites (such as LLBean and Orvis, I haven't listed those I've encountered - undoubtedly I should have) I purchase from do not support Firefox and it is impossible to place orders with them, so I must use Chrome. I WANT Chrome AND Safari synchronized with Firefox, so I am free to switch between them.

Paul I didn't take the time to read all here but oddly I had the same problem presented here this morning. Here's my post and the great guys that helped me to a resolution. Again, oddly, Xmarks just fixed their extension to work today as did FF to accept it. I know ... what world did I wake up in??

[[Knowledge Base Article|https://support.mozilla.org/en-US/questions/1188786]]
''Paul Hubert [[#question-1188889|said]]'' <blockquote> I use Xmarks to synchronize bookmarks ACROSS browsers. Many of the commercial sites (such as LLBean and Orvis, I haven't listed those I've encountered - undoubtedly I should have) I purchase from do not support Firefox and it is impossible to place orders with them, so I must use Chrome. I WANT Chrome AND Safari synchronized with Firefox, so I am free to switch between them. </blockquote> Paul I didn't take the time to read all here but oddly I had the same problem presented here this morning. Here's my post and the great guys that helped me to a resolution. Again, oddly, Xmarks just fixed their extension to work today as did FF to accept it. I know ... what world did I wake up in?? [[Knowledge Base Article|https://support.mozilla.org/en-US/questions/1188786]]

Modified by Jack

Happy112 561 solutions 5694 answers

Have you unchecked 'Use a background service to install updates'  ?

Or does your Preferences not show that option  ?

See :

Have you '''un'''checked 'Use a background service to install updates' ? Or does your Preferences not show that option ? See :

Question owner

jscher2000 said

You're right, on Mac it's called Preferences. I suggested the second one, "Check for updates but let you choose to install them".

Yes, I know what you suggested. But for anyone staying on an old version, there's no reason to check for updates - correct? And I DO vaguely remember Windows - a bad memory I do my best to forget (did Linux in between but it didn't cut mustard).

''jscher2000 [[#answer-1036377|said]]'' <blockquote> You're right, on Mac it's called Preferences. I suggested the second one, "Check for updates but let you choose to install them". </blockquote> Yes, I know what you suggested. But for anyone staying on an old version, there's no reason to check for updates - correct? And I DO vaguely remember Windows - a bad memory I do my best to forget (did Linux in between but it didn't cut mustard).

Question owner

Happy112 said

Have you unchecked 'Use a background service to install updates'  ? Or does your Preferences not show that option  ? See :

No, it DOESN'T show that option.

It only shows the following:

Allow Firefox to

- Automatically install updates (recommended) - check for updates but let you choose to install them - Never check for updates (not recommended) - Automatically update search engines

''Happy112 [[#answer-1036386|said]]'' <blockquote> Have you '''un'''checked 'Use a background service to install updates' ? Or does your Preferences not show that option ? See : </blockquote> No, it DOESN'T show that option. It only shows the following: Allow Firefox to - Automatically install updates (recommended) - check for updates but let you choose to install them - Never check for updates (not recommended) - Automatically update search engines

Modified by Paul Hubert

Jack 5 solutions 46 answers

Happy112 said

Have you unchecked 'Use a background service to install updates'  ? Or does your Preferences not show that option  ? See :

Paul, at the final I had deleted my whole old install of FF. And downloaded the new quantum. That's when I found that like you, my Xmarks which I depend on for a great deal, was not working. By not working I mean that Quantum did not even have an Xmarks extension. Several places it actually said NOT COMPATIBLE WITH QUANTUM.

That's what I got on here and started asking questions. Some guys offered advice but then one, as you can read, said HEY, Xmarks just updated it's extention for Quantum 15 minutes ago. Can you believe that Paul?

I had removed Quantum by that time, tried old versions with no luck trying to find the one I might need.

But when I received the news Xmarks had just upgraded I re-installed FF Quantum, checked for Xmarks and by golly there it was, available.

I installed the Xmarks into Quantum and everything is working like it is supposed to, as it did with the old FF. There's no need to check don't upgrade because it's all complying with FF new "whatever" ... code? I'm a real techie can't ya see. lol

Jack

''Happy112 [[#answer-1036386|said]]'' <blockquote> Have you '''un'''checked 'Use a background service to install updates' ? Or does your Preferences not show that option ? See : </blockquote> Paul, at the final I had deleted my whole old install of FF. And downloaded the new quantum. That's when I found that like you, my Xmarks which I depend on for a great deal, was not working. By not working I mean that Quantum did not even have an Xmarks extension. Several places it actually said NOT COMPATIBLE WITH QUANTUM. That's what I got on here and started asking questions. Some guys offered advice but then one, as you can read, said HEY, Xmarks just updated it's extention for Quantum 15 minutes ago. Can you believe that Paul? I had removed Quantum by that time, tried old versions with no luck trying to find the one I might need. But when I received the news Xmarks had just upgraded I re-installed FF Quantum, checked for Xmarks and by golly there it was, available. I installed the Xmarks into Quantum and everything is working like it is supposed to, as it did with the old FF. There's no need to check don't upgrade because it's all complying with FF new "whatever" ... code? I'm a real techie can't ya see. lol Jack
jscher2000
  • Top 10 Contributor
8793 solutions 71930 answers

Paul Hubert said

jscher2000 said
You're right, on Mac it's called Preferences. I suggested the second one, "Check for updates but let you choose to install them".

Yes, I know what you suggested. But for anyone staying on an old version, there's no reason to check for updates - correct?

Since you have proven repeatedly that your way does not work, why not try my way? Don't let logic get in the way of results.

''Paul Hubert [[#answer-1036389|said]]'' <blockquote> ''jscher2000 [[#answer-1036377|said]]'' <blockquote> You're right, on Mac it's called Preferences. I suggested the second one, "Check for updates but let you choose to install them". </blockquote> Yes, I know what you suggested. But for anyone staying on an old version, there's no reason to check for updates - correct? </blockquote> Since you have proven repeatedly that your way does not work, why not try my way? Don't let logic get in the way of results.
Jack 5 solutions 46 answers

Paul Hubert said

I use Xmarks to synchronize bookmarks ACROSS browsers. Many of the commercial sites (such as LLBean and Orvis, I haven't listed those I've encountered - undoubtedly I should have) I purchase from do not support Firefox and it is impossible to place orders with them, so I must use Chrome. I WANT Chrome AND Safari synchronized with Firefox, so I am free to switch between them.


Paul, I just did see your 2nd post about wanting to stay on the old FF. Sorry, I'm not opposed to moving on if I get it working. And I have Windows 10. And I hear some fuss about Windows but I've been using it since 3.1 and I've never had really big problems. I do not consider myself a geek. I might be and average or above average layperson, from experience since DOS and BASIC days, and the first of Windows. But I've never had real big problems. I bought this HP Windows 8 a few years back and it's taken every upgrade to 10 and the most recent updates like a champ. I find there are reasons some have real bad problems and some don't. It's not always the operators fault but sometimes it is. Like some things a little maintenance goes a long way. And when I work on friends problems, sometimes nightmarish, it's because they do not do the most basic of maintenance.

Happy Days! I am a PC person. ":-Dx good luch

''Paul Hubert [[#question-1188889|said]]'' <blockquote> I use Xmarks to synchronize bookmarks ACROSS browsers. Many of the commercial sites (such as LLBean and Orvis, I haven't listed those I've encountered - undoubtedly I should have) I purchase from do not support Firefox and it is impossible to place orders with them, so I must use Chrome. I WANT Chrome AND Safari synchronized with Firefox, so I am free to switch between them. </blockquote> Paul, I just did see your 2nd post about wanting to stay on the old FF. Sorry, I'm not opposed to moving on if I get it working. And I have Windows 10. And I hear some fuss about Windows but I've been using it since 3.1 and I've never had really big problems. I do not consider myself a geek. I might be and average or above average layperson, from experience since DOS and BASIC days, and the first of Windows. But I've never had real big problems. I bought this HP Windows 8 a few years back and it's taken every upgrade to 10 and the most recent updates like a champ. I find there are reasons some have real bad problems and some don't. It's not always the operators fault but sometimes it is. Like some things a little maintenance goes a long way. And when I work on friends problems, sometimes nightmarish, it's because they do not do the most basic of maintenance. Happy Days! I am a PC person. ":-Dx good luch

Question owner

jscher2000 said

Paul Hubert said
jscher2000 said
You're right, on Mac it's called Preferences. I suggested the second one, "Check for updates but let you choose to install them".

Yes, I know what you suggested. But for anyone staying on an old version, there's no reason to check for updates - correct?

Since you have proven repeatedly that your way does not work, why not try my way? Don't let logic get in the way of results.

Yes, I considered that. And, if my install gets overridden again, YES, I WILL try the option you suggested. My thought is that perhaps only certain versions are susceptible to the hostile overwrite.

''jscher2000 [[#answer-1036396|said]]'' <blockquote> ''Paul Hubert [[#answer-1036389|said]]'' <blockquote> ''jscher2000 [[#answer-1036377|said]]'' <blockquote> You're right, on Mac it's called Preferences. I suggested the second one, "Check for updates but let you choose to install them". </blockquote> Yes, I know what you suggested. But for anyone staying on an old version, there's no reason to check for updates - correct? </blockquote> Since you have proven repeatedly that your way does not work, why not try my way? Don't let logic get in the way of results. </blockquote> Yes, I considered that. And, if my install gets overridden again, YES, I WILL try the option you suggested. My thought is that perhaps only certain versions are susceptible to the hostile overwrite.